Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Dobine

Avondale ,AZ

Summary

Proven track record in delivering exceptional customer service and teamwork at Portillos, where dedication to job responsibilities and effective problem-solving led to significant positive feedback. Skilled in time management and maintaining order accuracy, consistently exceeding performance expectations without compromising quality.

Overview

4
4
years of professional experience

Work History

Crew Member

Portillos
02.2022 - 05.2024
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.

Crew Member

Culver’s
07.2020 - 02.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Radiology -

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Telephone Etiquette
  • Sense of urgency
  • Quick Learner
  • Order Accuracy

Timeline

Crew Member

Portillos
02.2022 - 05.2024

Crew Member

Culver’s
07.2020 - 02.2021

Radiology -

Maricopa Community Colleges - Gateway Community College

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Makayla Dobine