Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Makayla Dukes

Makayla Dukes

Laundry Aide & Dietary Aide
Lake City,FL

Summary

Developed skills in fast-paced, service-oriented environment, including maintaining cleanliness and efficiency. Expertise in handling and organizing laundry processes with focus on quality and timeliness. Seeking to transition into a new environment where these skills can contribute to operational excellence.

Overview

3
3
years of professional experience

Work History

Laundry Aide

Oak Hammock At The University Of Florida
Gainesville, FL
11.2024 - 11.2025
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Used special fabric treatments and borax to remove stains.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
  • Maximized machine usage during peak hours without sacrificing garment care or cleanliness standards.
  • Inspected clothing items for damage or stains, treating them appropriately before laundering.
  • Collaborated with team members to complete large-scale laundry projects quickly and efficiently.
  • Enhanced customer satisfaction by providing timely and accurate laundry services.
  • Collected soiled tablecloths, napkins, and draperies after large events.
  • Maintained a clean and organized work environment, ensuring optimal productivity.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Cleaned machine filters and lubricated equipment.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.

Dietary Aide

Oak Hammock At The University Of Florida
Gainesville, FL
03.2023 - 11.2024
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed all food safety regulations while preparing meals for patients.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Improved patient nutrition with carefully planned and prepared meals according to dietary needs.
  • Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
  • Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Streamlined meal preparation processes, cutting down on waste while ensuring quality.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Organized kitchen workflows, enabling team to prepare meals more efficiently.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Monitored food quality and freshness throughout day.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Education

High School Diploma -

Eastside High School
Gainesville, FL
05.2001 -

Skills

Laundry folding and storage

Timeline

Laundry Aide

Oak Hammock At The University Of Florida
11.2024 - 11.2025

Dietary Aide

Oak Hammock At The University Of Florida
03.2023 - 11.2024

High School Diploma -

Eastside High School
05.2001 -
Makayla DukesLaundry Aide & Dietary Aide