Summary
Overview
Work History
Education
Skills
Timeline
Generic

MaKayla Duncan

Floral City

Summary

Offering strong foundation in critical thinking and problem-solving, eager to learn and grow in this dynamic field. Brings ability to quickly grasp new concepts and apply analytical skills to real-world scenarios. Ready to use and develop communication and organizational skills in [Desired Position] role.

Personable and resourceful professional, equipped with deep understanding of strategic planning and operational management. Proficient in data analysis and project coordination, ensuring seamless execution of initiatives. Capable of driving significant improvements and achieving impactful results.

Developed leadership and analytical skills in high-pressure environment, focusing on strategic planning and operational efficiency. Proven ability to manage complex projects and drive team success. Seeking to transition into new field, leveraging these strengths to bring value to diverse industries.

Hardworking Senior [Type] Officer practiced at planning, conducting and reviewing [Type] work. [Industry] veteran skilled in maintaining facilities, overseeing supplies and training employees.

Experienced with leadership, strategic planning, and operational management. Utilizes strong problem-solving abilities to drive efficiency and effectiveness. Knowledge of team collaboration and process optimization.

Overview

2
2
years of professional experience

Work History

Senior Officer Specialist

FCC Coleman
01.2025 - Current
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.

Correctional Officer

Corecivic Inc.
06.2024 - 09.2024
  • Assisted in emergency response initiatives, ensuring safety protocols were followed.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Enhanced staff training programs, leading to improved operational standards.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Streamlined inmate check-in and processing, increasing efficiency.

Correctional Officer

Sumter Correctional Institution
12.2023 - 06.2024
  • Enforced facility regulations to maintain a safe and secure environment.
  • Monitored inmate behavior and interactions to prevent disturbances.
  • Conducted regular inspections of cells and communal areas for security compliance.
  • Documented incidents and prepared reports for review by supervisors.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Engaged in ongoing training programs to enhance skills in conflict resolution and safety procedures.
  • Provided support during intake processes, ensuring accurate documentation of new arrivals.
  • Collaborated with team members to coordinate daily schedules and activities for inmates.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Coordinated with other law enforcement personnel to exchange information.
  • Administered drug tests to inmates.
  • Interviewed inmates to obtain information and evidence.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.

Correctional Officer

Corecivic Inc.
09.2023 - 11.2023
  • Monitored inmate behavior and activities to ensure safety and security within facility.
  • Conducted regular inspections of premises to identify potential safety hazards or violations.
  • Assisted in implementing emergency response protocols during critical incidents.
  • Maintained accurate records of inmate interactions and incident reports for compliance purposes.
  • Collaborated with team members to uphold facility regulations and maintain order among inmates.
  • Engaged with inmates to promote rehabilitation efforts and encourage positive behavior changes.
  • Responded promptly to incidents, utilizing de-escalation techniques to manage conflicts effectively.
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.

Education

High School Diploma -

Citrus Highschool
Inverness, FL
05-2023

Skills

  • Strategic planning
  • Report writing
  • Team bonding
  • Search and seizure
  • Active listening
  • Team leadership
  • Team building
  • Operational efficiency
  • Self motivation
  • Interpersonal skills
  • Professionalism
  • Goal setting
  • Conflict resolution

Timeline

Senior Officer Specialist

FCC Coleman
01.2025 - Current

Correctional Officer

Corecivic Inc.
06.2024 - 09.2024

Correctional Officer

Sumter Correctional Institution
12.2023 - 06.2024

Correctional Officer

Corecivic Inc.
09.2023 - 11.2023

High School Diploma -

Citrus Highschool