Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Duncan

Floral City,FL

Summary

Dynamic Corrections Officer with proven expertise in security procedures and emergency response, honed at Corecivic Inc. and Sumter Correctional Institution. Excelled in inmate supervision, showcasing leadership and critical thinking skills. Achieved a significant reduction in contraband through meticulous inspections. Committed to fostering safety and upholding integrity in high-stress environments.

Overview

3
3
years of professional experience

Work History

Corrections Officer

Corecivic Inc.
06.2024 - 09.2024
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.Ensured the safety of all those involved by handling high-risk situations with expertise and poise.
  • Inmates' cells were searched in order to find and seize illegal goods and other stuff.
  • Maintained the safety of the inmates by keeping a close eye on their behavior and acting quickly to diffuse disputes.
  • By conducting rigorous searches of prisoners, cells, and communal spaces, fewer cases of contraband were found. monitored and oversaw prisoners during phone conversations, baths, meals, leisure, and visitors.
  • Accompanied prisoners to and from their cells, the court, medical facilities, and appointments. carried out both emergency and routine head counts.
  • Created, processed, and kept activity diaries, logs, records, reports, and forms.
  • Worked together with other officers to keep the inmates, staff, and visitors safe.
  • Using computerized databases or written logs as needed, I kept thorough records of inmate occurrences or violations
  • Head counts, visiting records, and planned activities were used to keep track of the prisoners.
  • Assured adherence to all relevant laws, rules, and policies pertaining to correctional facilities at the federal, state, and municipal levels.
  • Improved facility security through routine inspections and risk mitigation.
  • Helped medical personnel safely handle delicate items while effectively delivering medications to prisoners
  • Exhibited cultural sensitivity when engaging with a variety of people in the correctional setting, encouraging a welcoming atmosphere for everyone.
  • Conducted interviews with prisoners to gather data and determine their requirements.
  • Maintained order among prisoners by enforcing rules and regulations. De-escalated aggressive interactions and responded to emergency circumstances.

Corrections Officer

Sumter Correctional Institution
12.2023 - 06.2024
  • Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Inmates' cells were searched in order to find and seize illegal goods and other stuff.
  • Maintained the safety of the inmates by keeping a close eye on their behavior and acting quickly to diffuse disputes.
  • By conducting rigorous searches of prisoners, cells, and communal spaces, fewer cases of contraband were found.
  • Monitored and watched over prisoners during phone calls, showers, meals, leisure, and visits.
  • Performed both emergency and routine head counts.
  • Accompanied prisoners to and from their cells, the court, medical facilities, and appointments.
  • Helped teach incoming correctional officers by offering advice on procedures and best practices.
  • Created, processed, and kept activity diaries, logs, records, reports, and forms.
  • Worked together with other officers to keep the inmates, staff, and visitors safe.
  • By carefully examining the prison's perimeter, doors, windows, gates, fences, and other access points, escapes were prevented.
  • Using computerized databases or written logs as needed, I kept thorough records of inmate occurrences or violations.
  • Monitored prisoners using visitor logs, head counts, and planned activities.
  • Conducted interviews with prisoners to gather data and determine their requirements.
  • Maintained order among prisoners by enforcing rules and regulations. De-escalated aggressive interactions and responded to emergency circumstances.
  • Performed security inspections of the living quarters and prisoners.
  • Created reports to record infractions and incidents.
  • Performed roll calls and head counts while making rounds at predetermined intervals.
  • Oversaw prisoners while they ate, played, and engaged in other activities. Recorded activities and behavior of prisoners in logbooks.
  • Looked into and dealt with instances of misbehavior by prisoners.
  • Helped prisoners with everyday tasks and gave them advice.Inmates were given drug tests.
  • Speak with prisoners to get data and proof.
  • Acquired and examined visitors' mail, belongings, and money on behalf of assigned prisoners.
  • Answered questions from the public and other prisoners.

Host

Lollygaggers
02.2022 - 03.2022
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.Greeting and welcoming patrons as they arrive at the location; asking how many people require sitting
  • Informing patrons of wait periods.One of the host's most regular responsibilities is to inform guests of the precise wait times.
  • The duties of a host or hostess include welcoming guests, giving precise wait times, and guiding them to the dining and bar areas.
  • They also oversee reservations, making sure that they are accurately recorded and that the kitchen and service staff are informed on time.
  • Providing prompt, efficient, and amiable customer service to guests, including explaining menu items and taking and serving meals;
  • Providing menus and announcing the name of the waiter or waitress;
  • Taking reservations over the phone or online; As guests leave, greet them and discuss available seating alternatives with the wait staff.
  • Communicate available seating with the wait staff. Show patrons to their tables and provide out menus.
  • Keep the reception area tidy;
  • Communicate with wait staff regarding available seating alternatives;
  • Attend to customers who need special care. Along with answering phones and answering questions from patrons regarding the restaurant and its menu, they may also help wait staff as needed. prerequisites; knowledge of proper restaurant etiquette.
  • Assist with event planning and organization, make sure everything goes as planned, coordinate with various teams, and make sure everyone gets along.

Education

Corrections Certification - Corrections

Withlacoochee Technical Collage
Inverness, FL
05.2024

Highschool Deploma - Art

Citrus Highschool
Inverness, FL
05.2023

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision

    • Problem solving

    Teamwork

    Adaptability

    Creativity

    Confidence

    Critical thinking

    Honesty

    Interpersonal communication

    Integrity

    Reliability

    Work ethic

    Active listening

    Loyalty

    Motivating

    Time management

    Conflict resolution

    Decision-making

    Responsible

    Leadership

    Communication

    Flexibility

    Ambition

Timeline

Corrections Officer

Corecivic Inc.
06.2024 - 09.2024

Corrections Officer

Sumter Correctional Institution
12.2023 - 06.2024

Host

Lollygaggers
02.2022 - 03.2022

Corrections Certification - Corrections

Withlacoochee Technical Collage

Highschool Deploma - Art

Citrus Highschool

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