Summary
Work History
Education
Skills
Timeline
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Makayla Edwards

Charlotte,NC

Summary

Dynamic Brand Associate with a passion for fashion, and exceptional customer service at Old Navy. Proven ability to drive sales through effective communication, and product knowledge. Recognized for maintaining high merchandising standards, and fostering teamwork in a fast-paced environment. Committed to creating positive shopping experiences, and enhancing customer engagement.

Work History

Brand Associate

Old Navy
Charlotte, North Carolina
03.2025 - 07.2025

As a Brand Associate, you're the face of Old Navy. You'll be an energetic team player who is passionate about fashion and providing outstanding customer service. Your main goal is to create a positive shopping experience for every customer, making them feel welcomed, and excited about the Old Navy brand.

Key Responsibilities:

1. Customer Engagement: Greet customers with a smile, offer assistance, and provide product knowledge. Help customers find what they need, and make recommendations.

2. Sales and Service: Drive sales by engaging customers, promoting special offers, and suggesting additional items. Process transactions accurately and efficiently at the cash wrap.

3. Merchandising: Maintain visual merchandising standards by folding, sizing, and displaying merchandise according to company guidelines. Keep the sales floor clean, organized, and well-stocked.

4. Operations: Assist with markdowns, re-ticketing, and inventory tasks as needed. Follow all company policies and procedures.

5. Teamwork: Work collaboratively with other team members to achieve store goals. Support a positive and inclusive work environment.

Qualifications:

1. Excellent communication and interpersonal skills.

2. Ability to work in a fast-paced environment.

3. Strong attention to detail.

4. Positive attitude and a passion for customer service.

5. Ability to stand for extended periods, and lift moderate weight.

Education

High School Diploma -

Palisades High School
Charlotte, NC
02-2025

Skills

  • 1 Customer service: being friendly, helpful, and able to solve problems for customers
  • 2 Communication clearly and effectively communicating with customers and coworkers
  • 3 Sales: understanding how to engage customers and promote products to drive sales
  • 4 Merchandising—knowing how to display and present products in an appealing way
  • 5 Cash handling: accurately processing transactions and handling money
  • 6 Teamwork: working well with others to achieve store goals
  • 7 Product knowledge: learning about Old Navy's products and being able to answer customers' questions
  • 8 Attention to detail: paying attention to details when merchandising, processing transactions, and maintaining store standards
  • 9 Adaptability: being able to adjust to changing priorities and handle different tasks as needed
  • 10 Time management: managing your time effectively to complete tasks and assist customers efficiently

Timeline

Brand Associate

Old Navy
03.2025 - 07.2025

High School Diploma -

Palisades High School