Makayla E Hume
USA
Summary
Detail-oriented professional with a proven track record in administrative support. Excel in managing schedules, coordinating communications, as well as maintaining records. Skills in problem-solving, including the ability to work under pressure, make me valuable to any team. Eager to contribute to efficiency, along with effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FireFlies.Ai
Linkedleeds
Manchaca, TX
06.2025 - 06.2025
- Generate B2B leads by executing effective cold-calling campaigns.
- Deliver exceptional customer service to maintain positive client relationships.
- Accurately complete daily tasks with efficiency, as well as attention to detail.
OPS Supervisor
FedEx Ground
Sherman, TX
08.2017 - 01.2025
- Establish one Safety Committee Team comprising trainers, operations managers, and senior managers.
- Coordinate daily operations to optimize package processing, delivery efficiency.
- Manage team performance while providing training to develop operational skills.
- Conduct onboarding training sessions to facilitate new employee integration.
- Engage in employee activities to enhance morale, increase productivity.
- Collaborate with Human Resource Managers on hiring, terminations, as well as attendance matters.
- Resolve complex issues related to employee scheduling conflicts, including absences.
Education
Bachelor of Business Administration - Paralegal Studies
South University
Savannah, Georgia06-2026
Skills
- Project management
- Team building
- Customer service
- Research skills
- Supervision and leadership
- Training & Development
- Multitasking Abilities
- Quality assurance
- Data entry
- Safety improvements
- Legal research
- Problem solving
- Legal Investigation
- Administrative support
- Team collaboration
Affiliations
- Volunteer activities
- Meditation Self Awareness
- Investigative
- Realistic
- Conventional
Certification
- First Aid CPR AED
- Data Privacy
- Code of Conduct
- Timekeeping, Compliance, and Reporting
- Information Security
- Managing Troubled people & Troubling situations
- Domestic Violence Management
- Work Place Violence Prevention for All Team Members
- Foundations of Challenging Conversations
- Active Threat Event Awareness
- Conflict of Interest
Clifton Strengths Certificate Of Talent
- Achiever
- Input
- Learner
- Responsibility
- Belief
Accomplishments
Leadership Concept Studies
Information Technology Services
Texas Pay Day Act Studies 88th Legislature
References
References available upon request.
Work Type
Full TimePart TimeInternshipWork Location
RemoteTimeline
FireFlies.Ai
Linkedleeds
06.2025 - 06.2025
OPS Supervisor
FedEx Ground
08.2017 - 01.2025
Bachelor of Business Administration - Paralegal Studies
South University
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