Makayla Espree
Natchitoches,LA
Summary
Customer-centered U.S. citizen successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. As well as dynamic and well-spoken.
Overview
7
7
years of professional experience
Work History
Cashier
Brookshire's Grocery
Natchitoches, LA
04.2022 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
School Library Assistant
Northwestern State University Of Louisiana
Natchitoches, LA
01.2022 - 02.2022
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Placed books on proper shelves when returned to circulation.
- Closely monitored front desk visitors to maintain secure and clean environment.
- Helped children select appropriate reading level library books.
- Answered patron questions in-person or by phone regarding library services and resources.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
Second Assistant
Doc's AC
Opelousas, LA
08.2018 - 07.2021
- Boosted customer experiences by delivering superior customer service
- Assisted in multiple repairs of air conditioning units, electrical wires, etc.
- Gained experience and knowledge regarding practical problems
- Gathered and organized tools for usage
Education
Bachelor's of Criminal Justice - Criminal Justice
Northwestern State University of Louisiana
Natchitoches, LA05.2025
Skills
- Materials Tracking
- Administrative Work Management
- Patron Records Updating
- Information Transmittal
- Materials Distribution
- Critical Thinking
- Service-Oriented
- Problem Solving
- Work Schedule Preparation
- Attention to Detail
Timeline
Cashier
Brookshire's Grocery
04.2022 - Current
School Library Assistant
Northwestern State University Of Louisiana
01.2022 - 02.2022
Second Assistant
Doc's AC
08.2018 - 07.2021
Bachelor's of Criminal Justice - Criminal Justice
Northwestern State University of Louisiana
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