Makayla Ford
Fort Cavazos
Summary
Dedicated and patient-focused Certified Nursing Assistant (CNA) with hands-on training in basic nursing care, patient hygiene, and safety procedures. Strong background in supporting individuals with diverse needs, monitoring behavior, and maintaining accurate documentation. Known for compassion, attention to detail, and the ability to work effectively in fast-paced healthcare settings.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Avir at Adams
Temple, TX
03.2026 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Special Education Aide (SPED Aide)
Clear Creek Elementary School
Fort Cavazos, TX
08.2023 - 03.2026
- Support students with individualized education plans (IEPs) in one-on-one and small-group settings
- Assist with hygiene, safety, and daily routines for students with special needs
- Monitor and document behavior and progress
- Collaborate with staff to maintain a safe and structured environment
- Provided individualized support for students with diverse physical and behavioral needs
- Assisted with daily care routines and classroom activities
- Tracked and documented student behavior and progress
- Ensured student safety and supervision throughout the day
Customer Service Representative
Discover Financial Services
12.2022 - 08.2024
- Managed high-volume calls while maintaining professionalism and empathy
- Resolved customer concerns efficiently and accurately
- Built trust through clear and effective communication
Head Cashier
The Home Depot
Oxford, AL
05.2020 - 11.2022
- Managed cash handling and register reconciliation
- Trained employees on POS systems and customer service standards
- Supported daily front-end operations and customer needs
Shift Manager
Burger King
Jacksonville, AL
12.2018 - 06.2020
- Supervised and led team members during high-volume shifts in a fast-paced environment
- Coordinated staff schedules and delegated tasks to ensure smooth operations
- Trained and onboarded new employees on procedures and safety standards
- Resolved customer concerns professionally and efficiently
- Managed cash handling, register accuracy, and end-of-shift reconciliation
- Monitored inventory and maintained food safety compliance
Education
Associate of Arts - General Studies
Central Texas College
Killeen, TX12.2026
High School Diploma - undefined
Benjamin Russell High School
Alexander City, AL01.2016
Skills
- Patient Care
- Patient Safety
- Infection Control & Hygiene
- Documentation & Record Keeping
- Communication & Team Collaboration
- Compassionate Patient Support
- Time Management & Multitasking
- Problem-Solving & Adaptability
Timeline
Certified Nursing Assistant
Avir at Adams
03.2026 - Current
Special Education Aide (SPED Aide)
Clear Creek Elementary School
08.2023 - 03.2026
Customer Service Representative
Discover Financial Services
12.2022 - 08.2024
Head Cashier
The Home Depot
05.2020 - 11.2022
Shift Manager
Burger King
12.2018 - 06.2020
High School Diploma - undefined
Benjamin Russell High School
Associate of Arts - General Studies
Central Texas College