Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Frostic

Carsonville

Summary

Dynamic inpatient denials coder with a proven track record at Wolcott, Wood & Taylor, achieving 100% audit accuracy. Proficient in ICD-10 and procedural coding. I excel in multi-specialty environments while ensuring HIPAA compliance. My strong communication skills enhance collaboration and drive successful outcomes in complex coding scenarios.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Ambulatory Coding Specialist/Inpatient Denial Coder

Wolcott, Wood & Taylor
04.2023 - Current
  • Full extraction coding of 100% of encounters worked
  • Maintain a 100% professional fee coding audit for 12 months
  • Actively participated in departmental meetings and shared insights on ways to improve overall coding accuracy and efficiency
  • Enters assigned codes into electronic health record systems accurately and efficiently
  • Reviews patient medical records to assign appropriate codes for diagnoses and procedures.
  • September 2025 transitioned to inpatient denials coding team
  • Review rejections and denials to make appropriate corrections to claims
  • Research payer policies, fee schedules, and encoders to ensure accuracy of claims
  • Tracking trends of denials while developing a system to keep future claims from denying

Outpatient Complex Coder

Henry Ford Health System
02.2020 - 02.2023
  • Utilized EPIC, 3M, and NThrive to ensure coding accuracy
  • Inpatient, Outpatient, ED, consultations, Observation
  • Maintain a 95% or higher accuracy
  • Experience in multispecialty with focus in Labor and delivery coding
  • Verify and/or request documentation to support compliance
  • Assign diagnostic and procedural codes in accordance with coding principles and established guidelines
  • Perform a comprehensive review of the documentation to ensure the presence of all necessary elements, such as: patient identification, provider signatures and dates
  • Level 1 Trauma Hospital, Academic Teaching hospital

Medical Coder

MCKENZIE HEALTH SYSTEM
04.2017 - 12.2021
  • Utilized Eclinical Works and insurance verification websites to ensure reimbursement accuracy
  • Review documentation to determine appropriate CPT and diagnosis codes
  • Answer inquiries from patients, regarding charges and/or billing discrepancies
  • Performed internal audits and supplied information and resources as needed to educate other coders and providers.

Education

Certification - Medical billing and coding

Sanilac Career Center
Sandusky, MI
06.2016

Skills

  • E/M guidelines
  • Oral and written communication skills
  • Procedural coding
  • Multi-specialty
  • ICD-10 proficiency
  • Anatomy
  • Professional fee coding
  • HIPAA compliance
  • Medical coding and abstracting

Certification

  • Certified Documentation Outpatient Expert (CDEO), 2023-04-01, Present. As a Certified Documentation Expert Outpatient I am trained in documentation requirements, quality measures, payment methodologies, and clinical conditions including common signs and symptoms, typical treatment, documentation tips and coding concepts.
  • Certified Professional Coder (CPC), 2019-04-01, Present, 01607247

Timeline

Ambulatory Coding Specialist/Inpatient Denial Coder

Wolcott, Wood & Taylor
04.2023 - Current

Outpatient Complex Coder

Henry Ford Health System
02.2020 - 02.2023

Medical Coder

MCKENZIE HEALTH SYSTEM
04.2017 - 12.2021

Certification - Medical billing and coding

Sanilac Career Center