Makayla Goode
Baltimore,MD
Summary
Highly motivated individual with passion for helping others. Experienced leading positions and working with diverse range of people of all ages, races, and ethnicities. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
YMCA Childcare
YMCA Daycare
06.2022 - 08.2022
- Assisted in maintaining a clean and safe facility by performing routine maintenance tasks as needed.
- Developed trusting relationships with the children in care and the staff
- Exhibited excellent communications and customer service relations skills.
- Gained knowledge and experience working with children in this setting.
YMCA Camp Counselor
YMCA Camp
06.2021 - 08.2021
YMCA Camp Counselor
YMCA Camp
06.2020 - 08.2020
Camp Counselor in Training
YMCA Camp
06.2019 - 08.2019
- Enhanced camper experience by planning and leading engaging activities tailored to their interests.
- Contributed to a positive camp environment by fostering strong relationships among campers and staff.
- Assisted in the development of new camp programs, resulting in increased camper satisfaction and retention.
- Collaborated with fellow counselors to create a cohesive team dynamic, improving overall camp operations.
- Provided support and guidance to campers during challenging situations, promoting personal growth and resilience.
- Ensured camper safety through vigilant supervision and adherence to established protocols during activities.
- Received positive feedback from supervisors and peers for dedication to creating an inclusive and welcoming environment for all campers.
Sales Associate
5 Below
05.2019 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Science - Sports Management
Towson University
Baltimore, MD05.2027
High School Diploma -
Eastern Technical High School
Baltimore, MD05.2023
Skills
- Creative
- Opened-Minded
- Youth Mentoring
- Time management
- Activity Planning
- Sports coaching
- Organizational skills
- Customer service
Accomplishments
Completed a teaching internship at Pine Grove Middle School during the 2023 school year.
Graduated high school from Eastern Technical High School.
I was Cheer Captain at Eastern Technical High School for 2 years.
I achieved honor roll each year while in high school.
Got accepted into Towson University, where I currently attend.
I have a Teeth Whitening business that I own.
Certification
Certification in Teeth Whitening.
Additional Information
I choreographed cheer routines while in high school for my own team and others.
I have 15+ years of experience with sports.
Worked with children of all ages in a variety of ways for 5+ years.
Timeline
YMCA Childcare
YMCA Daycare
06.2022 - 08.2022
YMCA Camp Counselor
YMCA Camp
06.2021 - 08.2021
YMCA Camp Counselor
YMCA Camp
06.2020 - 08.2020
Camp Counselor in Training
YMCA Camp
06.2019 - 08.2019
Sales Associate
5 Below
05.2019 - 08.2019
Bachelor of Science - Sports Management
Towson University
High School Diploma -
Eastern Technical High School