Makayla Guijarro
Belle Plaine,IA
Summary
Proactive Teacher Aide with strong classroom management skills and a talent for fostering supportive learning environments. Experienced in enhancing student engagement through interactive teaching methods and maintaining accurate records to support communication with parents. Adept at resolving conflicts and maintaining professionalism under pressure.
Overview
6
6
years of professional experience
Work History
Teacher Aide
Indian River School District
08.2021 - 03.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Customer Service Representative
Walmart
04.2020 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Front Desk Agent
Quality Inn and Suits
10.2016 - 04.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Clinical Medical Assistant
Texas A&M University
College Station, TX08-2022
High School Diploma -
Penn Foster
Online04-2021
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved booking which led to satisfied customers.
Timeline
Teacher Aide
Indian River School District
08.2021 - 03.2023
Customer Service Representative
Walmart
04.2020 - 08.2021
Front Desk Agent
Quality Inn and Suits
10.2016 - 04.2020
Clinical Medical Assistant
Texas A&M University
High School Diploma -
Penn Foster
Similar Profiles
Laura K. CorrellLaura K. Correll
Childhood Education Substitute Teacher at Indian River School District, Indian River Central School DistrictChildhood Education Substitute Teacher at Indian River School District, Indian River Central School District
Kaylee MasonKaylee Mason
Virtual Speech Language Pathology Paraprofessional at Indian River School DistrictVirtual Speech Language Pathology Paraprofessional at Indian River School District
Erica ReeseErica Reese
Paraprofessional at Indian River School DistrictParaprofessional at Indian River School District