Makayla Hamilton
Loveland,OH
Summary
Dynamic and dependable professional with a strong background in customer service at The Lodge Nursing and Rehab Center and Kroger. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash management and maintaining operational efficiency, while fostering teamwork and collaboration to achieve high standards of service delivery.
Overview
8
8
years of professional experience
Work History
Medical Supplies
The Lodge Nursing and Rehab Center
Loveland, OH
08.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Handled cash management tasks, including balancing registers at shift end.
Housekeeping Cleaner
The Lodge Nursing and Rehab Center
08.2020 - Current
- Maintained cleanliness and sanitation standards in resident areas and common spaces.
- Utilized appropriate cleaning tools and chemicals to ensure high-quality service delivery.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Reported maintenance issues promptly to ensure a safe environment for residents and staff.
Customer Service Cashier
Kroger
West Chester, OH
09.2018 - 05.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Handled cash management tasks, including balancing registers at shift end.
Education
High School Diploma -
Lakota East
West Chester, OH05.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Attention to detail
- Time management
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Critical thinking
Timeline
Medical Supplies
The Lodge Nursing and Rehab Center
08.2020 - Current
Housekeeping Cleaner
The Lodge Nursing and Rehab Center
08.2020 - Current
Customer Service Cashier
Kroger
09.2018 - 05.2020
High School Diploma -
Lakota East