Makayla Hardware
Sarasota,Jamaica
Summary
Dedicated and customer-focused professional with a passion for troubleshooting and resolving issues. Proficient in providing prompt and effective assistance to users, utilizing strong communication skills to convey technical concepts in a clear and understandable manner. Proven ability to quickly learn new technologies and adapt to evolving environments. Committed to delivering excellent service and enhancing end-user satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Representative
Royale Computers
06.2023 - 08.2023
- Provided exceptional customer service by assisting customers in selecting computer hardware, software, and accessories tailored to their needs and budget.
- Demonstrated in-depth knowledge of products, including specifications, features, and compatibility, to effectively address customer inquiries and concerns.
- Utilized persuasive sales techniques to increase store revenue and meet sales targets.
Bottle Refiller
Core Existence's Quench Water Store
06.2022 - 08.2022
- Efficiently operated bottle-filling equipment to refill various sizes and types of water containers according to customer preferences and specifications.
- Provided friendly and helpful customer service, assisting patrons with selecting and filling their water containers while offering information on water quality and filtration options.
- Collaborated with team members to uphold store cleanliness standards, including sanitizing equipment and organizing work areas.
Education
Bachelor of Science - Computer Science
New College of Florida
Sarasota, FL05.2028
High School Diploma -
Wolmer's Girls High School
Kingston, Jamaica06.2023
Skills
- Computer: Google Suite, Microsoft Office (Powerpoint, Access, Word, Excel)
- Skills: Creative and Analytical Skills, Customer Service Skills, Salesmanship Proficiency
- Languages: English (Native)
- Complaint resolution
- Customer Engagement
- Data entry proficiency
- Product Knowledge
Certification
- Caribbean Secondary Education Certificate, Caribbean Examinations Council, 2023, Mathematics, Grade 1, Information Technology, Grade 1, Economics, Grade 1, Social Studies, Grade 1, English Language, Grade 1, Physics, Grade 1, Biology, Grade 1, English Literature, Grade 2, Computer Science, Grade 2, Communication Studies, Grade 3, Physics, Grade 4, Tourism, Grade 2
- Caribbean Advanced Proficiency Examination, Caribbean Examinations Council, 2024
Timeline
Sales Representative
Royale Computers
06.2023 - 08.2023
Bottle Refiller
Core Existence's Quench Water Store
06.2022 - 08.2022
Bachelor of Science - Computer Science
New College of Florida
High School Diploma -
Wolmer's Girls High School
- Caribbean Secondary Education Certificate, Caribbean Examinations Council, 2023, Mathematics, Grade 1, Information Technology, Grade 1, Economics, Grade 1, Social Studies, Grade 1, English Language, Grade 1, Physics, Grade 1, Biology, Grade 1, English Literature, Grade 2, Computer Science, Grade 2, Communication Studies, Grade 3, Physics, Grade 4, Tourism, Grade 2
- Caribbean Advanced Proficiency Examination, Caribbean Examinations Council, 2024
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