Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Work Availability
Timeline
BusinessAnalyst
Makayla Harrinngton

Makayla Harrinngton

Lawndale,NC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Residential Home Manager

Chrysalis
07.2024 - Current
  • July 2024 - January 2025, Behavior Analyst Assistant - Collecting Behavioral data, creating reports and sending them to supervisors.
  • Assisting the needs of the Behavior Analysts and Admin Team.
  • Attending meetings, filing paperwork and other office tasks.
  • Promoted to House Manager in January 2025, managing staff members and 3 individuals. Ensuring they are engaged in the community, living healthy lifestyles and have their needs met. While also completing daily, weekly and monthly paperwork. Attending weekly, monthly and yearly meetings within the team and with the individual's teams.
  • Planning, providing and assisting with community activities for individuals in the county to attend.
  • Completing financials, behavioral reports and behavioral data.
  • Supervised daily operations, ensuring compliance with safety standards and organizational policies.
  • Coordinated staff schedules, optimizing resource allocation to enhance service delivery.
  • Developed training programs for new staff, fostering skill development and team cohesion.
  • Implemented process improvements, significantly enhancing operational efficiency and client satisfaction.
  • Training and Certifying staff members in SOAR.
  • Conducted regular performance evaluations, providing constructive feedback to promote professional growth.

Photographer/Owner

Cosmic Exposures
05.2018 - Current
  • Captured high-quality images for diverse clients, ensuring alignment with creative vision and project specifications.
  • Hosted events, workshops, retreats and gatherings for beginner and professional photographers and models each month.
  • Providing social media content and management for small businesses and locally owned businesses.
  • Developed and implemented innovative photography techniques to enhance visual storytelling and client engagement.
  • Established efficient workflows for photo editing and retouching using advanced software tools, improving turnaround times.
  • Managed client relationships, ensuring clear communication of project goals and timelines throughout production phases.

Assistant Director

RISE Services Inc.
08.2023 - 05.2024
  • Overseeing two day programs with adults with disabilities. Both contain 30-50 individuals, and 20 staff members. Ages ranging from 14-70 years old.
  • Analyzed program outcomes to drive continuous improvement in service delivery methodologies.
  • Completing daily, weekly and monthly paperwork. Communicating between team members, held staff meetings and trained staff. Keeping the building cleaned and maintained along with the company vehicles.
  • Attending conferences in state and out of state to improve the programs.
  • Planned and held social events for the staff, individuals and families.
  • Budgeting, filing and reconciling or coding for program needs.
  • Developed and implemented strategic initiatives to improve operational efficiency and service quality.
  • Led cross-functional teams to enhance program delivery and participant engagement.

Program Coordinator

TURN Community Services
09.2021 - 06.2023
  • Supervised the team members, ensured team members completed daily tasks, conducted performance reviews, completed daily paperwork, scheduled and led staffing meetings.
  • Managed documentation processes, ensuring compliance with organizational standards and regulations.
  • Supervised clientele, attended yearly meetings, coordinated multiple activities a day to allow them the opportunity to have options.
  • Monitored program outcomes, identifying areas for improvement and implementing corrective actions.
  • Oversaw 7 staff members and 30+ individuals, complete basic building maintenance and basic vehicle maintenance. Ages ranging from 23-80 years old.
  • Planned and held social events for the staff, individuals and families.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.

Program Coordinator

Reliant Services/OPPO
05.2017 - 09.2021
  • Started as a Direct Support Professional. Working with individuals with special needs in their homes, working on a specific goal they wanted to achieve. Ages ranging from 2-80 years of age.
  • Worked within the programs at the company and became a lead over the programs. Supervised multiple staff members, and trained new onboarding staff.
  • Implemented training sessions for staff, enhancing team skills and knowledge retention.
  • Worked as a District Manager staffing shifts, supervising 20 + staff members, maintaining clientele, completing compliance items when needed.
  • Moved up to Program Coordinator in January of 2020, and oversee 30+ staff members, conduct performance reviews, coordinate activities and complete daily reports.
  • In July of 2020, attended MANDT certification classes and since have trained 50+ staff members.
  • Planned and held social events for the staff, individuals and families.
  • Budgeting, filing and reconciling or coding for program needs.
  • Coordinated program logistics and scheduling to ensure efficient service delivery.
  • Developed and maintained relationships with community partners to foster collaboration.

Head Sweeper

Alpine School District
02.2017 - 05.2017
  • Supervised the team members, ensured team members completed daily tasks and paperwork. Taking responsibility for sweeping and cleaning the assigned areas or facility, ensuring the facility is kept clean and neat; checking and re-cleaning the area when needed, writing or filing the work log.
  • Operated various cleaning equipment to maintain safe and sanitary school environments.
  • Conducted routine inspections to identify maintenance needs and ensure compliance with safety standards.
  • Collaborated with team members to develop efficient cleaning schedules, improving workflow and productivity.
  • Trained new staff on proper cleaning techniques and equipment usage, enhancing team performance.

Nanny

Nanny
08.2016 - 03.2017
  • Took care of two young girls while ensuring they were happy, healthy and safe while in my care.
  • Supervised daily activities, promoting safe and engaging environments for children.
  • Developed and implemented educational activities tailored to individual learning styles.
  • Managed meal planning and preparation, ensuring nutritious options aligned with dietary needs.
  • Coordinated transportation logistics for school and extracurricular activities, enhancing time management.

Sweeper

Alpine School District
01.2014 - 05.2016
  • Taking responsibility for sweeping and cleaning the assigned areas or facility, ensuring the facility is clean and neat; checking and re-cleaning the area when needed, writing or filing the work log.
  • Monitored safety protocols to ensure a hazard-free environment.
  • Collaborated with team members to streamline daily cleaning tasks.
  • Operated cleaning machinery to maintain school grounds and facilities.

Education

Bachelor of Arts - Social and Behavioral Sciences, minoring in Behavioral Analyst

Arizona State University, Online
Tempe, AZ
07-2028

Diploma -

Westlake High School
05.2016

Skills

  • Proficient in typing at 55 WPM
  • Effective communicator
  • Community resource management
  • Collaborative teamwork abilities
  • Skilled in data management and graphic design software
  • Analytical problem-solving
  • Team leadership
  • CPR/First Aid certification
  • Food Handlers certification
  • Certified in SOAR methodology

Certification

  • Certified First Aid/CPR, Chrysalis - 07/2024-07/2026
  • Certified SOAR Instructor, Chrysalis - 08/2024-08/2026
  • Food Handlers - 07/2024-07/2027

LANGUAGES

English and American Sign Language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Residential Home Manager

Chrysalis
07.2024 - Current

Assistant Director

RISE Services Inc.
08.2023 - 05.2024

Program Coordinator

TURN Community Services
09.2021 - 06.2023

Photographer/Owner

Cosmic Exposures
05.2018 - Current

Program Coordinator

Reliant Services/OPPO
05.2017 - 09.2021

Head Sweeper

Alpine School District
02.2017 - 05.2017

Nanny

Nanny
08.2016 - 03.2017

Sweeper

Alpine School District
01.2014 - 05.2016

Bachelor of Arts - Social and Behavioral Sciences, minoring in Behavioral Analyst

Arizona State University, Online

Diploma -

Westlake High School