Makayla Harris
East Stroudsburg,PA
Summary
Responsible industry professional with years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
Beseckers Diner
East Stroudsburg
06.2019 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared checks accurately and processed payments promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Waitress
Stonybrook Family Restaurant
York, PA
10.2016 - 06.2019
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Maintained accurate records of sales transactions and inventory levels.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
Education
High School Diploma -
East Stroudsburg Senior High School North
Dingmans Ferry, PA05-2016
Skills
- Progress Reporting
- Materials Preparation
- Safety Guidelines
- Serving Diverse Communities
- Foster group and individual relationships
- Schedule Coordination
- Adaptable
- Team Management
- Performance Improvement
Certification
Monroe Career & Technical Institute
CNA Certifaction in Nursing
05/2019
- Participated in the Weekly Nursing Study Group
- Additional Coursework in Nursing Fundamentals
Current
University of Phoenix | Online Program
Bachelor of Science in Business Management
12/2023-Current
- Additional Coursework in Business Information Systems, Business Ethics, and Business Law
Timeline
Waitress
Beseckers Diner
06.2019 - Current
Waitress
Stonybrook Family Restaurant
10.2016 - 06.2019
High School Diploma -
East Stroudsburg Senior High School North