Makayla Horton
Roseville,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Maintenance Engineer
GDI Integrated Facility Services
02.2022 - Current
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
- Optimized spare parts inventory management for cost reduction and increased availability.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Resolved customer complaints in prompt, polite and professional approach.
- Adjusted machine settings to maximize performance and equipment longevity.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
Clerical Assistant
GDI
09.2019 - 02.2022
- Streamlined office processes by organizing and maintaining efficient filing systems.
- Contributed to a positive work environment by promoting effective communication among team members.
- Supported human resources functions by processing new hire paperwork and maintaining employee files.
- Facilitated timely mail distribution by sorting incoming letters/packages and preparing outgoing items for shipment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Cashier
Nino Salvaggio
09.2018 - 01.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Pet Groomer
Pawz Inn
10.2017 - 02.2019
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Enhanced pet appearance through skilled fur styling and expert scissor techniques.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Increased customer satisfaction with attentive care for each client''s specific needs and preferences.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Promoted a positive image for the company by representing the business at community events and pet expos.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Monitored animals for behavioral problems and signs of health issues.
Education
Associate of Arts - Computers
Macomb Community College
Warren, MI05.2022
Skills
- Equipment Maintenance and Repair
- Equipment Testing
- Parts Lubrication
- Predictive Maintenance
Timeline
Maintenance Engineer
GDI Integrated Facility Services
02.2022 - Current
Clerical Assistant
GDI
09.2019 - 02.2022
Cashier
Nino Salvaggio
09.2018 - 01.2020
Pet Groomer
Pawz Inn
10.2017 - 02.2019
Associate of Arts - Computers
Macomb Community College
Similar Profiles
Kevin KandothKevin Kandoth
Team Lead, Floor Waxing at GDI Integrated Facility ServicesTeam Lead, Floor Waxing at GDI Integrated Facility Services
Dave NetzkeDave Netzke
Cleaner at GDI Integrated Facility ServicesCleaner at GDI Integrated Facility Services
Lourdes VargasLourdes Vargas
Spanish Cleaner/Janitorial Worker at GDI Integrated Facility ServicesSpanish Cleaner/Janitorial Worker at GDI Integrated Facility Services
Kritika KaurKritika Kaur
Light Duty Cleaner at GDI Integrated Facility ServicesLight Duty Cleaner at GDI Integrated Facility Services
Heather CharretteHeather Charrette
Patient Care Coordinator at Pulmonary and Critical Care AssociatesPatient Care Coordinator at Pulmonary and Critical Care Associates