Makayla Jackson
Hurst,TX
Summary
Proven track record in enhancing customer satisfaction and sales, notably at Swig N' Sweets, through exceptional drink-making skills and an engaging personality. Mastered cleanliness and sanitation, alongside creativity in menu development, leading to a significant increase in specialty beverage sales. Demonstrates speed, efficiency, and a commitment to quality, making a reliable and innovative addition to any team.
Overview
2
2
years of professional experience
Work History
Drink Maker
Swig N' Sweets
02.2024 - 08.2024
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
Baker
Crumbl Cookies
04.2023 - 07.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Increased production efficiency through effective time management and multitasking during busy periods.
Sales Associate
Rue 21
05.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Lawrence D Bell High School
Hurst, TX05.2024
Skills
- Speed and Efficiency
- Cleanliness and sanitation
- Alcohol Knowledge
- Creativity and Innovation
- Menu development
- Customer Service
- Highly reliable
- Engaging personality
- Food Preparation
- Menu Memorization
Additional Information
I have played soccer for fourteen years and well as playing basketball for five years. I was in my High schools color guard for three years as well as playing high school soccer. I plan on trying a new sport going to college and plan on joining clubs that best matches my interest. I will be majoring in business with a minor in criminology.
Timeline
Drink Maker
Swig N' Sweets
02.2024 - 08.2024
Baker
Crumbl Cookies
04.2023 - 07.2023
Sales Associate
Rue 21
05.2022 - 07.2022
High School Diploma -
Lawrence D Bell High School
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