Makayla Jaskiewicz
Bay City,MI
Summary
Young graduated professional with a major in Healthcare Management and a minor in Business Management. I've been honored to be on the President's List while attending Northwood University. Throughout my time at Riversbend Rehabilitation, I've realized that I am a hard-working individual who is determined and reliable. When you are loyal to a company for several years, you take great pride in your reputation and wanting to make a positive influence. I am confident in my skills, attention to detail, adaptability, and willingness to learn, which will advance me further in my career. I am able to handle whatever is thrown my way and am confident that I will make a great asset to any company willing to take a chance on me.
Overview
8
8
years of professional experience
Work History
Rehabilitation Aide
Riversbend Rehabilitation Center
02.2019 - Current
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- Encouraged creative thinking, problem solving, and empowerment to boost morale and teamwork
- Collaborated and communicated effectively with physicians to ensure client satisfaction and adherence to established standards
- Was responsible for patients' safety and well-being
- Aided practice efficiency by answering phones, scheduling appointments, and keeping track of records
- Bathing, dressing, hygiene, and grooming were all things I helped patients with
- Replenished stock, changed linens, and cleaned surfaces between clients
- Continually improved various skills, knowledge, and performance based on feedback and self-identified professional development needs.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Server
Castaways
01.2018 - 08.2018
- Kept up to date on menu/special offers, recommending specific items based on customer preferences and food allergies
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Co-Op Student
CC Advising Inc.
09.2016 - 08.2017
- Helped prepare and package items needed to send out to clients.
- Helped advertise our company to potential new clients.
- Worked with Microsoft Office and Microsoft Excel.
- Ran errands to restock our office.
- Performed any daily tasks that was needed in office.
- Worked in team environment to maintain high levels of productivity.
- Shadowed personnel, learning safe and effective operation of systems.
- Assisted in special projects, working with supervisors in timely delivery of services.
- Maintained clean work areas, washing supplies and wiping surfaces thoroughly.
Education
BBA - Healthcare Management
Northwood University
Midland, MI08.2023
BBA -
Delta College
Bay City, MI2022
Skills
- Client Satisfaction
- Direct Supervision
- Social Perceptiveness
- Reading Comprehension
- Critical Thinking
- Maintain Documentation
- Performance Improvement
- Problem Resolution
- Teamwork
- Hands-on Training
- Microsoft Office/Excel
- Active Listening/Communication
Timeline
Rehabilitation Aide
Riversbend Rehabilitation Center
02.2019 - Current
Server
Castaways
01.2018 - 08.2018
Co-Op Student
CC Advising Inc.
09.2016 - 08.2017
BBA - Healthcare Management
Northwood University
BBA -
Delta College
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