Makayla Jenkins
North Miami
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Miami
03.2024 - Current
- Identified suspicious activity to determine appropriate response.
- Observed patrons and customers to quickly address security situations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Verified photo IDs and tickets to allow guests passage.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Officer
FPI Security Services
Pembroke Pines
11.2023 - 02.2024
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Answered incoming calls from visitors seeking directions or information regarding the facility.
- Provided physical assistance to visitors getting onto and off of rides.
- Created daily logs documenting activities occurring at or near the gatehouse entrance.
Cashier
Taco Bell
Miramar
05.2022 - 10.2023
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
GED -
Miami Dade College
Miami, FLSkills
- Safety protocols
- Customer service
- Surveillance techniques
- front desk
- Organizational skills
- Team communication
Timeline
Security Officer
Allied Universal Security Services
03.2024 - Current
Security Officer
FPI Security Services
11.2023 - 02.2024
Cashier
Taco Bell
05.2022 - 10.2023
GED -
Miami Dade College