Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Joyner/Spears

Custer,SD

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Buglin’ Bull. Proven ability to enhance guest experiences through effective communication and attention to detail, while managing high-volume service periods. Adept at cash handling and fostering team collaboration to optimize restaurant efficiency.

Overview

2026
2026
years of professional experience

Work History

Dishwasher

Buglin’ Bull
  • Showcased ability to juggle multiple tables simultaneously, ensuring consistent service quality.
  • Delivered food and beverages swiftly, ensuring customer satisfaction.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with colleagues to ensure efficient operations and positive guest experiences.
  • Fostered strong connections with frequent patrons.
  • Completed daily setup and shutdown procedures for smooth service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Upheld dining area standards to ensure a welcoming environment.
  • Managed high-volume service periods effectively, preserving guest relationships and attention to detail.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Ensured compliance with health guidelines to provide a hygienic setting for patrons and employees.
  • Cultivated lasting relationships with frequent patrons through sincere hospitality efforts.
  • Boosted sales through effective upselling strategies.
  • Clarified menu selections and recommended suitable choices for allergy considerations.
  • Collaborated with kitchen staff to guarantee prompt order delivery.
  • Optimized efficiency during slow times by ensuring supplies, ice, trays, and delivery bags were fully stocked.
  • Ensured compliance with food safety procedures for protection of guests and team members.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Facilitated seamless communication between front-of-house and back-of-house teams.
  • Increased table turnover rate through effective management of reservations and seating arrangements.
  • Achieved performance goals by maintaining exceptional order accuracy.
  • Used menu familiarity to offer suggestions, improving dining enjoyment.

Server

Buglin’ Bull
01.2020 - Current
  • Showcased ability to juggle multiple tables simultaneously, ensuring consistent service quality.
  • Delivered food and beverages swiftly, ensuring customer satisfaction.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Worked with colleagues to ensure efficient operations and positive guest experiences.
  • Fostered strong connections with frequent patrons.
  • Completed daily setup and shutdown procedures for smooth service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Upheld dining area standards to ensure a welcoming environment.
  • Managed high-volume service periods effectively, preserving guest relationships and attention to detail.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Ensured compliance with health guidelines to provide a hygienic setting for patrons and employees.
  • Cultivated lasting relationships with frequent patrons through sincere hospitality efforts.
  • Boosted sales through effective upselling strategies.
  • Clarified menu selections and recommended suitable choices for allergy considerations.
  • Collaborated with kitchen staff to guarantee prompt order delivery.
  • Optimized efficiency during slow times by ensuring supplies, ice, trays, and delivery bags were fully stocked.
  • Ensured compliance with food safety procedures for protection of guests and team members.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Facilitated seamless communication between front-of-house and back-of-house teams.
  • Increased table turnover rate through effective management of reservations and seating arrangements.
  • Achieved performance goals by maintaining exceptional order accuracy.
  • Used menu familiarity to offer suggestions, improving dining enjoyment.

Host

Buglin’ Bull
01.2018 - 11.2018
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Education

High School Diploma -

Custer High School
Custer, SD
05.2020

Skills

  • Strong work ethic
  • Attention to detail
  • Time management
  • Problem-solving
  • Efficient cleaning
  • Stress tolerance
  • Customer service excellence
  • Organizational strengths
  • Interactive communication skills
  • Fast-paced environment
  • Multitasking and organization
  • Team collaboration

Timeline

Server

Buglin’ Bull
01.2020 - Current

Host

Buglin’ Bull
01.2018 - 11.2018

Dishwasher

Buglin’ Bull

High School Diploma -

Custer High School

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Makayla Joyner/Spears