Makayla Laub
Sterling Hts
Summary
I am in my third year of university. I attended Grand Valley State University for my first two years of school, where I studied Journalism and then switched my major to Advertising and Public Relations. Now, in my third year, I am studying at Oakland University and searching to gain experience in AD/PR to prepare me for my future and learn more about the industry.
Overview
5
5
years of professional experience
Work History
Certified Salon Specialist
Chili Pepper's Tanning
Shelby, MI
02.2026 - Current
- Managed customer service inquiries and resolved issues to enhance client satisfaction.
- Developed and implemented promotional strategies to increase product awareness and sales.
- Trained staff on tanning equipment operation and safety protocols to ensure compliance.
- Conducted routine maintenance checks on tanning beds to ensure optimal performance and safety standards.
- Assisted in creating a welcoming environment through effective merchandising and store presentation strategies.
Assistant Manager
Pump It Up
Shelby Township
03.2022 - Current
- Developed promotional strategies to increase party bookings and boost revenue.
- Resolved customer inquiries and complaints, strengthening client relationships.
- Led team meetings to communicate goals, updates, and performance expectations effectively.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Streamlined daily operations to enhance customer experience and team efficiency.
Dental Assistant
Your Dental Connection
Sterling Heights
06.2024 - 07.2024
- I was an extra dental assistant in my office. Because I am not fully trained, I helped with cleaning/sterilizing rooms and setting up for the next patient.
Sports Writer
The Lanthorn
Allendale
08.2023 - 09.2023
- Conducted interviews with athletes and coaches to gather insights and quotes for feature stories.
- Collaborated with editorial team to refine article concepts and improve overall quality.
- Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
- Covered numerous events personally, traveling to games across Allendale to create buzz and offer expert coverage.
Busser
Loccino’s Bar & Grill
Troy
06.2021 - 09.2021
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by delivering food and beverages, ensuring timely service during peak hours.
- Implemented improved cleaning procedures that reduced overall dining area preparation time for staff.
Education
Bachelor's Degree - Advertising And Public Relations
Oakland University
Rochester04-2027
No Degree - Journalism/ Advertising And Public Relations
Grand Valley State University
AllendaleHigh School Diploma -
Henry Ford II High School
Sterling Heights06-2023
Skills
- Management
- Team Leadership
- Communication
- Customer Service
- Time Management
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Proficient in Adobe Design and Photoshop
- Proficient in Microsoft Excel
- Emergency response
LANGUAGES
English and Spanish
Timeline
Certified Salon Specialist
Chili Pepper's Tanning
02.2026 - Current
Dental Assistant
Your Dental Connection
06.2024 - 07.2024
Sports Writer
The Lanthorn
08.2023 - 09.2023
Assistant Manager
Pump It Up
03.2022 - Current
Busser
Loccino’s Bar & Grill
06.2021 - 09.2021
Bachelor's Degree - Advertising And Public Relations
Oakland University
No Degree - Journalism/ Advertising And Public Relations
Grand Valley State University
High School Diploma -
Henry Ford II High School
AWARDS
MIPA Yearbook Individual Writing, MIPA awards are issued by Michigan State University's School of Journalism. I have won multiple awards throughout my high school education for yearbook stories I have either written or edited., DECA State Champion. DECA is an organization that prepares students for careers in marketing, finance, etc. During my senior year, I competed against hundreds of high schoolers in the category project business management, and placed as a state champion, earning a spot at Internationals.