Makayla Littlebear
Norman
Summary
Motivated professional focused on safety and guest enjoyment. Highly observant and ready to step in to handle dangerous behaviors and emergency situations. Well-trained with hands-on recreational experience.
Overview
1
1
year of professional experience
Work History
Pool Attendant
River Spirit Casino Resort
Tulsa
05.2025 - 08.2025
- Monitored pool area for safety and cleanliness throughout shifts.
- Assisted guests with questions about pool rules and amenities.
- Enforced safety regulations to ensure guest compliance and security.
- Maintained pool equipment and reported maintenance needs promptly.
- Conducted regular chemical tests to ensure water quality standards were met.
- Organized poolside activities and events for guest engagement.
- Provided first aid assistance when necessary, following established protocols.
- Collaborated with team members to maintain efficient operations during busy periods.
- Greeted customers upon arrival at the pool area.
- Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Reported any damages or repairs needed immediately to management staff.
- Assisted swimmers with pool rules and regulations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Supplied guests with towels, shade umbrellas, and refreshments to provide comforting, welcoming environment.
- Inspected equipment regularly to ensure proper functioning.
- Ensured safety of guests by enforcing all safety policies and practices.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Monitored activities within the pool area to identify potential hazards or issues.
- Collected used towels and properly disposed of waste.
- Assisted with pool evacuation during weather events or emergencies.
- Tested chemicals and skimmed leaves and debris on daily basis to maintain pool.
- Folded and stacked clean towels to prepare for guests.
- Performed daily checks of the locker rooms for cleanliness and orderliness.
- Checked passes for admission into the facility.
- Adhered to all safety protocols regarding hazardous materials used in maintaining pools and spas.
- Prepared reports on pool usage and related incidents.
- Responded promptly to inquiries from patrons regarding activities or services offered at the facility.
- Collaborated with lifeguards to enforce safety protocols as set out by management.
- Maintained records of chemical levels in the pool according to health standards.
- Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
Drink Maker
swig
Norman
08.2024 - 11.2024
- Prepared a variety of beverages following standard recipes and guidelines.
- Maintained cleanliness and organization of the drink preparation area.
- Assisted in stocking supplies and ingredients for drink production.
- Operated equipment such as blenders, shakers, and coffee machines safely.
- Monitored inventory levels to ensure availability of essential ingredients.
- Engaged with customers to understand their drink preferences and needs.
- Collaborated with team members to streamline drink preparation processes.
- Followed safety protocols to maintain a secure working environment.
- Provided excellent customer service by engaging in friendly conversation with guests.
- Performed opening, closing duties including sanitation tasks before, after shift.
- Handled cash transactions accurately while following company policies.
- Followed proper food handling procedures while mixing drinks.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of current drink recipes and ingredients.
- Mixed ingredients according to standard recipes or customized orders.
- Monitored stock levels of beverages and restocked when needed.
- Cleaned and maintained equipment used in the preparation of drinks.
- Followed drink recipes to make beverages by hand, with stick blenders and using machinery.
Office Assistant
Sapulpa Public Schools
Sapulpa
06.2024 - 07.2024
- Managed office supplies inventory and organized restocking processes.
- Assisted in scheduling appointments and meetings for staff members.
- Maintained filing systems and ensured documents were accurately categorized.
- Prepared correspondence and reports using word processing software.
- Answered phone calls and directed inquiries to appropriate personnel.
- Coordinated mail distribution and managed incoming and outgoing packages.
- Supported team with data entry tasks using spreadsheet applications.
- Collaborated with colleagues to improve office organization and workflow efficiency.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Some College (No Degree) - Criminology
University of Oklahoma
Norman, OKSkills
- Emergency response
- Conflict resolution
- Customer service
- Inventory management
- Pool maintenance
- Team collaboration
Languages
English
Professional
References
References available upon request.
Timeline
Pool Attendant
River Spirit Casino Resort
05.2025 - 08.2025
Drink Maker
swig
08.2024 - 11.2024
Office Assistant
Sapulpa Public Schools
06.2024 - 07.2024
Some College (No Degree) - Criminology
University of Oklahoma