Makayla Manzo
Denver,CO
Summary
Motivated Student Medical Assistant with hands-on experience in clinical and administrative tasks. Strong understanding of patient care and medical terminology. Skilled at maintaining accurate medical records, providing top-notch clinical support to physicians. Effectively contributed to team success through hard work, attention to detail, and excellent organizational skills.
Overview
6
6
years of professional experience
Work History
Advanced Urgent Care
Externship// medical assistant
Brighton, CO
10.2024 - Current
- Greeted and assessed patients' needs, complaints, and symptoms to provide appropriate care.
- Monitored vital signs including temperature, pulse rate, respirations, blood pressure, height and weight and pain level.
- Performed laboratory tests such as rapid strep throat test or urinalysis.
- Recorded patient history accurately in electronic medical records system.
- Maintained a clean environment by adhering to infection control protocols at all times.
A Salon
Receptionist And Staff
Brighton
12.2023 - 10.2024
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Scheduled appointments using salon software system.
- Assisted stylists with client check-in and check-out procedures when needed.
- Developed strong customer relationships by making clients feel comfortable and employing great listening skills.
- Greeted guests and members upon arrival to create positive first impressions.
Home Care
Care plus agency
Aurora, Colorado
08.2018 - 01.2024
- Participated in ongoing educational opportunities related to home care aide responsibilities.
- Developed comprehensive discharge plans and educated patients on home care instructions.
- Educated patients on treatment procedures and post-procedure home care.
Rumors Salon
Receptionist And Staff
Brighton, CO
09.2021 - 11.2021
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
- Assisted in training new receptionists on proper use of the salon software system.
- Responsible for opening and closing the reception area each day according to set guidelines.
Ulta Beauty
Cashier//tasker
Westminster, Colorado
08.2020 - 09.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Medical Trade School - Medical Assistant
Pima Medical Institute
Denver, CO12-2024
Skills
- Call triage
- Phlebotomy sample collection
- Patient Intake
- Injection Administration
- Stress Management
- Time Management
- Heartsaver CPR AED (CPR AED)
- Collecting vitals
- Scheduling
- Data Entry
- Bookkeeping
- Multi-line phone system operation
- Greeting and Seating Clients
- Positive and professional
- Customer Service
- Cleaning and sanitizing
- Customer service excellence
- Organizational abilities
Timeline
Advanced Urgent Care
Externship// medical assistant
10.2024 - Current
A Salon
Receptionist And Staff
12.2023 - 10.2024
Rumors Salon
Receptionist And Staff
09.2021 - 11.2021
Ulta Beauty
Cashier//tasker
08.2020 - 09.2021
Home Care
Care plus agency
08.2018 - 01.2024
Medical Trade School - Medical Assistant
Pima Medical Institute