Makayla Martinez
San Antonio,TX
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Lead
HEB Grocery Store
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Sea World
03.2021 - 06.2021
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Processed orders efficiently using CRM systems, ensuring accuracy and timely delivery.
- Trained new team members on customer service protocols and system navigation.
- Managed customer accounts, updating information to maintain data integrity and compliance.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TXAssociate of Science - Biology
San Antonio College
San Antonio, TX12-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Dependable and responsible
- Multitasking
Languages
Spanish
Limited Working
Timeline
Lead
HEB Grocery Store
08.2022 - Current
Customer Service Representative
Sea World
03.2021 - 06.2021
High School Diploma -
Thomas Jefferson High School
Associate of Science - Biology
San Antonio College