Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Certification
Performingexperiences
References
Timeline
Generic

Makayla Matranga-Tidwell

Orlando,USA

Summary

Motivational Coach recognized for driving efficient outcomes through strategic goal setting and performance monitoring. Expertise in crafting personalized coaching strategies and enhancing team dynamics, leading to improved communication and collaboration. Proven ability to inspire individuals and teams using empathy, active listening, and motivational feedback, fostering an environment where everyone can achieve their full potential.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Coach

Orangetheory Fitness
10.2021 - Current
  • Organized and conducted group fitness classes, ensuring safety of participants.
  • Built and established lasting relationships using encouragement and personal support.
  • Developed relationships with clients through positive interactions.
  • Adapted exercises to meet the needs of different skill levels.
  • Identified different muscle groups and explained ways to strengthen specific muscles.
  • Educated clients on proper exercise techniques to prevent injuries and maximize fitness benefits.
  • Demonstrated how to use various pieces of equipment safely.
  • Utilized fitness software and apps to track client progress and schedule sessions.
  • Set up equipment and weights for use by class participants.
  • Provided motivation to help participants reach their goals.

Core Sales Associate

Athleta
Mall at Millenia
03.2021 - 10.2021
  • Organized stockroom shelves according to size, color or style.
  • Prepared merchandise for purchase or rental.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Attended weekly team meetings to review performance goals and objectives.

Guest Service & Lead/Manager On Duty

Rukus Cycling Studios
Dr. Phillips
09.2020 - 03.2021
  • Interacted with customers regularly to ensure their needs were met.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Reviewed daily sales reports to identify areas of improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.

Intern

Disney College Program
08.2019 - 03.2020
  • Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Monitored crowd control measures around popular attractions or shows in order to ensure safety of guests.
  • Maintained a positive attitude and professional demeanor at all times.

Education

B.F.A. - Dance Major with a concentration in Jazz

Marymount Manhattan College
01.2019

Skills

  • Team Leadership
  • Strong Organizational Skills
  • Meticulous Attention
  • Effective Communication Skills
  • Performance Improvement
  • Client Relationship Development
  • Team Motivator
  • Adaptable Learning Ability

Extracurricular Activities

Certified Gym Rat

Professional Hacky Sack Wannabe

Always Dancing 

Theme Park Enthusiast

Certification

NASM Certified Personal Trainer, 06/01/21

Performingexperiences

  • Marymount Manhattan College Dancers At Work Spring & Fall Concert, 2016-2019
  • Marymount Manhattan College MainStage Spring & Fall Concert, 2017-2018
  • "Reflection" Houston Met Too Dancers, Cullen Theater, Wortham Center, 2014
  • Generation Next Gala Concert, Kaplan Theatre, I W Marks Theatre Center, 2013

References

  • Angela Turpin, Head Coach, Orangetheory Fitness Winter Garden, 2883 Maguire Rd, Windermere, FL, 34786, (201) 655-8057, ang.turpin25@gmail.com
  • Ali Equi, Regional Manager, Orangetheory Fitness Winter Garden, 2883 Maguire Rd, Windermere, FL, 34786, (978) 857-2658, amequi.pt@gmail.com

Timeline

Coach

Orangetheory Fitness
10.2021 - Current

Core Sales Associate

Athleta
03.2021 - 10.2021

Guest Service & Lead/Manager On Duty

Rukus Cycling Studios
09.2020 - 03.2021

Intern

Disney College Program
08.2019 - 03.2020

B.F.A. - Dance Major with a concentration in Jazz

Marymount Manhattan College

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Makayla Matranga-Tidwell