Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla McCormick

El Paso,TX

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

10
10
years of professional experience

Work History

Petroleum Supply Specialist

West Virginia National Guard
2022.11 - Current
  • Handled and transported fuel to vehicles and aircraft.
  • Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
  • Assembled refueling systems and equipment and performed quality assurance.
  • Tested fuel products and handled hazardous materials.
  • Conducted regular audits of petroleum storage facilities, ensuring compliance with safety regulations and environmental standards.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Supervised reception, storage and shipping of fuel.
  • Implemented quality control measures to maintain consistency in product specifications across all shipments received from suppliers.

Scheduling Coordinator

Elite Hood Cleaning and Fire Protection
2024.04 - 2024.08
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.

Line Cook/Server Trainer

Perkins Restaurant & Bakery
2014.12 - 2024.04
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

High School Diploma -

Wheeling Park High School
Wheeling
05.2018

Skills

  • Valve Operation
  • Terminal Operations
  • Loading and unloading
  • Fuel System Troubleshooting
  • Problem-Solving
  • Strong Work Ethic
  • Data Entry
  • Customer relations understanding
  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization

Timeline

Scheduling Coordinator

Elite Hood Cleaning and Fire Protection
2024.04 - 2024.08

Petroleum Supply Specialist

West Virginia National Guard
2022.11 - Current

Line Cook/Server Trainer

Perkins Restaurant & Bakery
2014.12 - 2024.04

High School Diploma -

Wheeling Park High School
Makayla McCormick