Makayla McCormick
El Paso,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
Work History
Petroleum Supply Specialist
West Virginia National Guard
11.2022 - Current
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Conducted regular audits of petroleum storage facilities, ensuring compliance with safety regulations and environmental standards.
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Supervised reception, storage and shipping of fuel.
- Implemented quality control measures to maintain consistency in product specifications across all shipments received from suppliers.
Scheduling Coordinator
Elite Hood Cleaning and Fire Protection
04.2024 - 08.2024
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Line Cook/Server Trainer
Perkins Restaurant & Bakery
12.2014 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Wheeling Park High School
Wheeling05.2018
Skills
- Valve Operation
- Terminal Operations
- Loading and unloading
- Fuel System Troubleshooting
- Problem-Solving
- Strong Work Ethic
- Data Entry
- Customer relations understanding
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
Timeline
Scheduling Coordinator
Elite Hood Cleaning and Fire Protection
04.2024 - 08.2024
Petroleum Supply Specialist
West Virginia National Guard
11.2022 - Current
Line Cook/Server Trainer
Perkins Restaurant & Bakery
12.2014 - 04.2024
High School Diploma -
Wheeling Park High School
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