Makayla McGrath

• Maintained cleanliness and organization of bar area to enhance operational efficiency.
• Assisted bartenders in preparing garnishes and cocktail ingredients to ensure timely service.
• Monitored inventory levels and restocked supplies to prevent shortages during busy shifts.
• Supported bar staff by efficiently managing glassware and equipment maintenance tasks.

• Set up and dismantled event equipment efficiently to ensure timely venue readiness.
• Assisted with crowd management during events, enhancing guest experience and safety protocols.
• Collaborated with team members to execute event logistics, maintaining high service standards.
• Provided on-site support for technical equipment, ensuring seamless operation throughout events.y
• Helped create memorable experiences by actively engaging with guests during interactive program elements.
• Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
• Oversaw event operations to keep running smoothly.
• Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
• Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.

• Process transactions accurately and efficiently using point-of-sale systems.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Maintain cleanliness and organization of checkout area to enhance customer experience.
• Assist in inventory management by restocking merchandise as needed.
• Handle cash, credit, and debit payments securely while ensuring accuracy in financial transactions.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

Greet people coming in

seat them

arrange seats and coordinate with

• Collaborated with team members to ensure seamless operations during peak hours.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

• Processed customer transactions accurately and efficiently to enhance service experience.
• Assisted customers with inquiries, providing product recommendations and resolving issues promptly.
• Maintained cleanliness and organization of work area to promote a welcoming environment.
• Managed cash register operations, ensuring accurate handling of cash and credit transactions.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.