Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla McKinney

Gonzales

Summary

Dynamic and adaptable professional with extensive customer service experience at Planet Fitness. Proven ability to enhance customer satisfaction through effective problem-solving and strong communication skills. Recognized for teamwork and maintaining a clean, organized environment, contributing to a positive workplace culture. Committed to excellence and ready to tackle new challenges.

Overview

1
1
year of professional experience

Work History

Team Member

Planet Fitness
Gonzales
05.2024 - 08.2024
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Provided excellent customer service through solving problems and answering questions.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Planet Fitness
Lafayette
01.2024 - 04.2024
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Provided excellent customer service through solving problems and answering questions.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Bagger

Wendy's
Lafayette
11.2023 - 11.2023
  • Bagged food.
  • Walked out orders.
  • Relay food orders to cooks.
  • Swept and made sure my area was clean.
  • Assisted with maintaining clean and organized store appearance.

Education

Criminal Justice Candidate -

University of Lafayette Louisiana
Lafayetta
05.2027

High School Diploma -

Ascension Catholic High School
LA

Skills

  • Flexible Schedule
  • Heavy Lifting
  • Team Contribution
  • Teamwork and Collaboration
  • Bagging and Packaging
  • Cleaning and Organization
  • Customer Service
  • Positive Attitude
  • Problem-Solving
  • Following Instructions
  • Training and mentoring

Timeline

Team Member

Planet Fitness
05.2024 - 08.2024

Team Member

Planet Fitness
01.2024 - 04.2024

Bagger

Wendy's
11.2023 - 11.2023

Criminal Justice Candidate -

University of Lafayette Louisiana

High School Diploma -

Ascension Catholic High School

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