Summary
Overview
Work History
Education
Skills
Actuarial Examinations
Timeline
Generic

MAKAYLA MCKINNON

Inwood,WV

Summary

Detail-oriented Property Management Associate with 2 years of experience managing a portfolio of 250 rental units. Proficient in scheduling and conducting routine inspections, managing maintenance requests, coordinating with vendors, and ensuring tenant satisfaction. Adept at multitasking and maintaining meticulous records to ensure smooth property operations. Previous experience as an Administrative Assistant with strong skills in administrative support, customer service, and social media management. Experienced in onboarding new software systems and training staff. Former Brand Ambassador with expertise in retail sales and customer engagement.

Overview

8
8
years of professional experience

Work History

Property Management Associate

Coldwell Banker Premier
01.2023 - Current
  • Part of a team responsible for the onboarding of a new booking software for short-term vacation rentals. Attended trainings, conducted extensive data entry to enter existing data into the new system, and helped to train agents on the new software.
  • Coordinate routine quarterly inspections with tenants and schedule inspection times to align with property runners.
  • Routinely review inspection reports and maintenance requests to address any tenant concerns or repairs needed, assigning the proper vendor to work orders and follow up with vendors to ensure prompt completion.
  • Receive invoicing from vendors and verify for accuracy to process payment.

Administrative Assistant

Coldwell Banker Premier
06.2016 - Current
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Create materials for an average of 20 open houses every week to enhance property visibility and event success
  • Receive agent's commission checks in the mail and verify for accuracy before depositing
  • Schedule social media posts on various platforms to engage consumers and increase online presence
  • Greet walk-ins, answer phone calls, and provide friendly customer service to clients and visitors

Brand Ambassador

American Eagle Outfitters
10.2017 - 12.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted managers to verify accuracy of daily bank deposits.

Education

Bachelor of Science - Mathematics

West Virginia University
Morgantown, WV
05.2022

Skills

  • Client interaction
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail

Actuarial Examinations

  • Exam P - Passed March 2023
  • Exam FM - Passed February 2024
  • Exam SRM - Sitting January 2025

Timeline

Property Management Associate

Coldwell Banker Premier
01.2023 - Current

Brand Ambassador

American Eagle Outfitters
10.2017 - 12.2020

Administrative Assistant

Coldwell Banker Premier
06.2016 - Current

Bachelor of Science - Mathematics

West Virginia University

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MAKAYLA MCKINNON