Makayla Miller

• Customer service and sales

-Provide fast friendly and efficient services ensuring a positive dining experience.

-Handled cash, credit and mobile payments with 100% accuracy while operating the register.

• Drive-thru and order management

-Managed high-volume drive-thru operations, maintaining an average order accuracy rate 95% and ensuring quick service times.

-Effectively communicated with costumers and kitchen staff to streamline orders and reduce wait times.

• Food preparation and safety

-Prepared and assembled food items according to company standards, maintaining food safety and sanitation guidelines.

-Ensured all food prep areas remained cleaned and organized to meet health and safety regulations.

• Teamwork and efficiency

-Worked collaboratively in a fast-paced environment, coordinating with team members to maintain smooth service flow.

• Stocking and inventory

-Restocked and organized inventory to ensure efficient work flow and product availability during peak hours.

• Customer service and member support

-Greeted and assisted members, providing excellent customer service and fostering a welcoming gym environment.

-Addressed member inquires about gym policies, memberships, and billing, ensuring prompt and accurate resolution of concerns.

-Assisted with signing up new members, explaining membership options, and processing payments accurately.

• Administrative and front desk operations

-Managed check-ins using the facility system, verifying member status and ensuring compliance with gym policies.

-Answered phone calls and responded to emails, providing information and directing inquires to the appropriate department.

-Maintained a clean and organized front desk area, restocking supplies and ensuring a professional appearance.

• Facility and equipment oversight

-Performed routine walk throughs to ensure gym equipment and common areas were clean and in proper working condition.

-Enforced gym rules and policies to create a safe and comfortable environment for all members.

-Assisted with opening, closing procedures and securing the facility.