Makayla Morell
Pooler,GA
Summary
With a forklift certification and analytical thinking, I aim to optimize storage and enhance safety. In my supervisor position, I focused on conflict resolution, boosting team productivity, and customer satisfaction. I aim to demonstrate exceptional adaptability and professionalism, ready to contribute to dynamic team environments. Personable and reliable, with strong attention to detail and a positive attitude. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. I'm ready to tackle new challenges.
Overview
3
3
years of professional experience
Work History
LTO Operator
Shaw Industries
07.2024 - Current
- Promoted positive workplace culture through open communication and teamwork among staff members.
- Proactively communicated with supervisors regarding any potential delays or challenges encountered during daily operations.
- Optimized storage space utilization, reorganizing product placement for easy access.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Checked items against documentation for accuracy.
Team Member
Chick-fil-A
11.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Supervisor
Freddy's Frozen Custard & Steakburgers
07.2022 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Cosmetology -
Kenneth Shuler
Columbia, SC06.2023
High School Diploma -
Central High School
Philadelphia, PA05.2019
Skills
- Adaptable to change
- Warehouse operations
- Forklift certification
- Safety awareness
- Stock replenishment
- Self motivation
- Professionalism
- Analytical thinking
- Customer service
- Attention to detail
- Conflict resolution
- Verbal and written communication
Timeline
LTO Operator
Shaw Industries
07.2024 - Current
Team Member
Chick-fil-A
11.2023 - 07.2024
Supervisor
Freddy's Frozen Custard & Steakburgers
07.2022 - 10.2023
Cosmetology -
Kenneth Shuler
High School Diploma -
Central High School
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