Makayla Owens
Summary
Dynamic and adaptable professional with a proven track record of excellence in fast-paced environments, including a pivotal role at Plainfield Splash Island. Skilled in vital sign monitoring and effective problem-solving, I excel in leadership and customer service, ensuring high standards of safety and operational efficiency.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Lifeguard
Plainfield Splash Island And Recreation Center
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Subject Expert
Chick-Fil-A Restaurant
09.2022 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Team Member
McDonald's
02.2022 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
Monrovia High School
Monrovia, IN05.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Certified Medical Assistant
- HIPAA Compliance
- Customer Service
- Medical Terminology
- Adaptable
- Vital Sign Monitoring
- Immunization Administration
- Specimens collection and processing
Certification
- First Aid/CPR Certified
- CMA - Certified Medical Assistant
- Deep Water Certified
- Lifeguard Certification
Timeline
Lifeguard
Plainfield Splash Island And Recreation Center
05.2024 - Current
Subject Expert
Chick-Fil-A Restaurant
09.2022 - 04.2024
Team Member
McDonald's
02.2022 - 09.2022
High School Diploma -
Monrovia High School
- First Aid/CPR Certified
- CMA - Certified Medical Assistant
- Deep Water Certified
- Lifeguard Certification
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