Open To Work
Makayla Pentecost
Twin Falls,ID
Summary
Professional with expertise in client management and program development, focused on enhancing service delivery in shelter environments through data accuracy and conflict resolution. Proven ability to thrive in fast-paced settings, consistently delivering high-quality work under pressure. Strong technical skills with software applications, complemented by excellent time management and adaptability to changing circumstances. Motivated to leverage education and experience to tackle new challenges effectively.
Overview
5
5
years of professional experience
Work History
Facilities
Valley House Homeless Shelter
Twin Falls, Idaho
03.2025 - Current
- Facilitated client access to shelter services and resources while maintaining a safe environment.
- Supported daily operations and implemented shelter programs to enhance service delivery.
- Collaborated with staff to address client needs and resolve concerns promptly.
- Documented client interactions and services accurately for efficient record-keeping.
- Ensured compliance with health, safety, and well-being regulations for all shelter guests.
- Participated in multidisciplinary meetings to discuss best practices for client support.
- Organized donations of clothing, food, and hygiene products for residents' needs.
- Resolved conflicts among residents to promote a positive living atmosphere.
Warming Center
Valley House Homeless Shelter
Twin Falls, Idaho
11.2024 - 02.2025
- Executed daily duties with accuracy and efficiency.
- Collaborated with diverse colleagues to achieve goals and resolve product-related issues.
- Assisted clients with daily needs, offering emotional support as required.
- Developed skill-building programs in collaboration with staff.
- Maintained cleanliness and organization of common areas and facilities.
- Provided information on community resources and services available to clients.
- Distributed food, clothing, hygiene products, and other resources to homeless individuals.
- Supervised new volunteers, instructing them on shelter policies and procedures.
Data Entry Clerk
Unique Connections
Kimberly, Idaho
01.2021 - 07.2024
- Entered and updated customer information in database systems for accuracy and efficiency.
- Maintained confidentiality of sensitive information according to company policies.
- Processed and organized incoming documents for electronic filing.
- Verified data accuracy and resolved discrepancies in records promptly.
- Utilized spreadsheet software to manage and track data entries effectively.
- Provided support to management staff regarding data entry processes.
- Contacted customers via phone or email to address inquiries related to data accuracy.
- Assisted team members with data entry tasks and training as needed.
Education
Some College (No Degree) - Social Work Program
College of Southern Idaho
Twin Falls, IDSkills
- Client management and relations
- Data accuracy and integrity
- Resource allocation
- Program development and implementation
- Record management
- Conflict resolution strategies
- Effective communication skills
- Active listening techniques
- Organizational skills
- Critical thinking abilities
- Multitasking proficiency
- Computer literacy
- Google Drive expertise
- Composure under pressure
Affiliations
First grade representative for Kimberly Elementary School
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $20/hrTimeline
Facilities
Valley House Homeless Shelter
03.2025 - Current
Warming Center
Valley House Homeless Shelter
11.2024 - 02.2025
Data Entry Clerk
Unique Connections
01.2021 - 07.2024
Some College (No Degree) - Social Work Program
College of Southern Idaho