Makayla Peterman
Belleville
Summary
Hardworking employee enthusiastic about learning these fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Cafe Worker
Lifetime Fitness Cafe
08.2024 - 08.2025
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Recommended supplements, nutritional food, and snacks for Lifetime members.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for everybody.
Delivery Driver
Cottage Inn
08.2023 - 12.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered food to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Member Service Representative
Planet Fitness Gym
02.2023 - 11.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
Crew Worker
A & W
04.2021 - 10.2022
- As a crew worker, I cook, make sure the orders get out, and keep the restaurant in clean conditions
- I help customers with whatever they need and make sure the building is stocked and ready before any shift.
- Kept customers and crew areas organized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew worker
Captain Nemos
05.2018 - 08.2020
- In this position, I cooked, cleaned, and put toppings on the food they serve at this establishment
- I also worked with customers as a cashier and helped them if they needed.
Sales Associate
Old Navy
07.2019 - 10.2019
- As a sales associate, I helped customers find what they needed, made sure things were in the correct spot, and worked as a cashier
- I also helped clean, open, and close at this store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Undecided
Washtenaw Community College
05.2024
Graduated -
Belleville High School
05.2020
Skills
- Hard working
- Cooperative
- Work well under pressure
- Dependable and responsible
- Good work ethic
- Teamwork and Collaboration
- Time Management Skills
- Customer service
- Product knowledge
Languages
English
Activities
- Swimming, I have participated in this activity for 4 years as a varsity sport.
- Marching Band I have participated in this for 4 years, my 4th year as a squad leader.
Projects
KLAA Academic Award - Swimming, In my sophomore year, I earned this award for maintaining my high grades, while competing in this varsity sport.
Timeline
Cafe Worker
Lifetime Fitness Cafe
08.2024 - 08.2025
Delivery Driver
Cottage Inn
08.2023 - 12.2023
Member Service Representative
Planet Fitness Gym
02.2023 - 11.2023
Crew Worker
A & W
04.2021 - 10.2022
Sales Associate
Old Navy
07.2019 - 10.2019
Crew worker
Captain Nemos
05.2018 - 08.2020
Graduated -
Belleville High School
Associate of Arts - Undecided
Washtenaw Community College
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