Makayla Petersen
Salem,MA
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Babysitter
Family Friends And Neighbors
06.2020 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Seasonal Retail Associate
Forever 21
10.2023 - 01.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Seasonal Fast Food Worker
Dairy Queen Grill & Chill
06.2021 - 09.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Mcnary High School
Keizer, OR06.2023
Skills
- Active listener
- Good communication
- Friendly and outgoing
- Team Player
- Organized
- Great time management
Timeline
Seasonal Retail Associate
Forever 21
10.2023 - 01.2024
Barista
Starbucks
07.2022 - Current
Seasonal Fast Food Worker
Dairy Queen Grill & Chill
06.2021 - 09.2021
Babysitter
Family Friends And Neighbors
06.2020 - 06.2024
Mcnary High School