Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Trainer
Texas Road House
05.2021 - Current
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Established and maintained positive relationships with trainees to drive successful learning outcomes.
Assisted in new server onboarding and orientation to cultivate seamless transitions.
CNA Student
MCC-Ridgecrest Nursing And Rehabilitation Center
10.2023 - 10.2023
Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
Cared with empathy and compassion to build positive patient and family relationships.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.