Summary
Overview
Work History
Education
Skills
Certification
Availability
Volunteer Opportunities
Timeline
Generic
Makayla Puckhaber

Makayla Puckhaber

Statesville

Summary

Hi, my name is Makayla Puckhaber. I am currently completing my senior year at Appalachian State University, where I will be graduating in May 2025 with a Bachelor’s in Psychology, concentrating in Human Services, and a minor in Social Work. In Fall 2025, I will be continuing my education at Lenoir-Rhyne University to pursue a master's degree in School Counseling.. I am seeking opportunities to apply my psychology skills in a professional setting while continuing my studies. I am also seeking full-time work starting this summer (mid-May).

Overview

3
3
years of professional experience
1
1
Certification

Work History

Gear Up's Ground School/Course Operator

High Gravity Adventures
Blowing Rock
04.2024 - 05.2025
  • Guided guests through gear-up and ground school, helping them get their equipment on and teaching them how to use it safely.
  • Ran the high ropes courses and giant swing, making sure everything ran smoothly and safely.
  • Kept a close eye on guests while they climbed, offering support and making sure they followed all safety rules.
  • Helped guests navigate the course, offering tips and encouragement to keep them going.
  • Regularly checked the high ropes courses, giant swing, and all gear to make sure everything was in top shape.
  • Took pride in keeping the work area clean and inviting, creating a positive environment for everyone.
  • Stepped in to solve any guest issues or concerns quickly to keep their experience fun and stress-free.
  • Focused on making sure everyone had a blast and left with a smile!

Intern

The Children's Playhouse
Boone
01.2025 - 05.2025
  • Created fun art and learning activities for toddlers through school-age kids, making sure everything was engaging and educational.
  • Helped plan and run events, making sure everything went smoothly and everyone had a great time.
  • Assisted with the day-to-day running of the Playhouse, keeping play areas safe, clean, and fun for families.
  • Greeted and helped families check in and make the most of the services offered.
  • Supervised volunteers, making sure they had everything they needed to support guests and keep things running smoothly.
  • Worked on new exhibit ideas and designs to keep the Playhouse fresh and exciting for visitors.
  • Led awesome programs for kids visiting, making sure they had an unforgettable experience.
  • Communicated with both members and non-members, always working to make their experience as great as possible.

Rental Technician

Appalachian Ski Mountain
Blowing Rock
11.2023 - 03.2025
  • Helped customers get fitted for ski/snowboard equipment, adjusting and setting it up based on their needs.
  • Provided advice on the best equipment for their skill level, ensuring a safe and enjoyable experience.
  • Made sure all equipment was properly maintained and ready for use.
  • Educated guests on safety procedures and best practices for skiing or snowboarding.
  • Worked efficiently in a fast-paced environment, making sure everyone got the right gear quickly.
  • Kept the work area clean and organized, ensuring everything was in its place for the next guest.

Server/Barista

Cupcrazed Cafe
Blowing Rock
06.2023 - 09.2023
  • Took orders, handled transactions, and made sure customers had the best experience possible.
  • Crafted coffee and drink orders with care and attention to detail.
  • Served food and drinks to customers, always ready to help with anything they needed.
  • Kept the restaurant clean, organized, and welcoming for all guests.

Restaurant Team Member

Appalachian Ski Mountain
Blowing Rock
11.2022 - 03.2023
  • Customer Service - serving food orders, handling transactions, and ensuring customers get through the line quickly and efficiently.
  • Keeping the kitchen and the line as clean as possible.

Server

Delany's Sports Bar & Grill
Statesville
05.2022 - 10.2022
  • Welcomed customers, made sure they were comfortable, and helped them settle in.
  • Took orders, handled transactions, and made sure every guest had an amazing experience.
  • Ran food and drinks to tables, keeping everything flowing smoothly.
  • Helped keep the restaurant looking clean and welcoming, making sure it always felt fresh and inviting.

Education

Master of Arts - School Counseling

Lenoir-Rhyne University
Hickory, NC
05-2027

Bachelor of Science - Psychology, Human Services

Appalachian State University
Boone, NC
05.2025

Mitchell Community College
Statesville, NC
08.2021

High School Diploma -

Mooresville High School
Mooresville, NC
05.2021

Skills

  • Communication
  • Active-listening
  • Problem-solving
  • Team-collaboration
  • Empathy
  • Customer service
  • Organization
  • Mindfulness

Certification

  • Microsoft Office Specialist, 2019
  • Salomon, Atomic, and Armada Certified Technician, 2024

Availability

Looking for a full-time position, 05/12/25

Volunteer Opportunities

  • Created a club in high school called AIM (Athletes Involved More), 2020, Help student-athletes find volunteer opportunities and hours in our community.
  • Hurricane Helene Cleanup, 2024

Timeline

Intern

The Children's Playhouse
01.2025 - 05.2025

Gear Up's Ground School/Course Operator

High Gravity Adventures
04.2024 - 05.2025

Rental Technician

Appalachian Ski Mountain
11.2023 - 03.2025

Server/Barista

Cupcrazed Cafe
06.2023 - 09.2023

Restaurant Team Member

Appalachian Ski Mountain
11.2022 - 03.2023

Server

Delany's Sports Bar & Grill
05.2022 - 10.2022

Master of Arts - School Counseling

Lenoir-Rhyne University

Bachelor of Science - Psychology, Human Services

Appalachian State University

Mitchell Community College

High School Diploma -

Mooresville High School