Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Pugh

Mesa,AZ

Summary

Proven Esthetician and Brow Arch Expert with a track record of enhancing Ulta Beauty Inc.'s salon revenue through expert upselling and exceptional client care. Skilled in inventory management and fostering long-lasting customer relationships, demonstrating both hard and soft skills. Specializes in elevating customer experiences while maintaining strict sanitation protocols.

Overview

4
4
years of professional experience

Work History

Brow Arch Expert

Ulta Beauty Inc.
04.2023 - Current
  • Increased salon revenue with upselling techniques for additional services and products.
  • Removed unwanted hair and shaped clients' eyebrows for all types of skin.
  • Streamlined appointment scheduling processes for improved efficiency in managing client bookings.
  • Demonstrated versatility in performing diverse tasks such as facial waxing, guest check outs, order picking, inventory, product stocking and other operational tasks for the store upon request.

Esthetician

Spa’Mazing Beauty and Wellness
03.2021 - 11.2023
  • Fostered friendly, warm, and exceptional customer experience.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Education

Esthetics -

Avalon School of Cosmetology
Mesa, AZ
12.2015

High School Diploma -

Mesa High School
Mesa, AZ
05.2013

Skills

  • Outstanding Client Care
  • Spa Retail Sales
  • Cash Register Operations
  • Inventory Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Timeline

Brow Arch Expert

Ulta Beauty Inc.
04.2023 - Current

Esthetician

Spa’Mazing Beauty and Wellness
03.2021 - 11.2023

Esthetics -

Avalon School of Cosmetology

High School Diploma -

Mesa High School

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Makayla Pugh