Makayla Rappé
Springfield,OR
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Fred Meyer, demonstrating expertise in inventory management and a commitment to excellence. Skilled in consistent lifting and fostering teamwork, adept at leveraging a positive attitude and attention to detail to drive results and exceed expectations.
Overview
6
6
years of professional experience
Work History
Assistant Grocery Manager/Clerk
Fred Meyer
09.2018 - Current
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Loaded and unloaded trucks.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Lifted and moved items weighing up to fifty pounds multiple times per shift.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
Clerk
Mini Pet Mart
05.2018 - 08.2019
- Utilized downtime to rearrange and organize shelves in order to appeal more to the customer, making the product they need easier to find, and overall improving the aesthetics of the store.
- Interacted with customers by phone and in-person to provide information.
- Managed inventory and processed orders for pet food, toys, supplies, and tobacco products.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information on an intimate level, with a shared passion for animals and their wellbeing.
- Maintained a professional atmosphere within the work setting through effective communication skills and genuine care for both customers and co-workers. A positive attitude is half the battle!
Education
GED -
Roseburg High School
Roseburg, OR09.2016
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Friendly and Personable
- Heavy Lifting
- Cleaning procedures
- Clear Communication
- Proper Stacking and Storage
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Inventory Management
Timeline
Assistant Grocery Manager/Clerk
Fred Meyer
09.2018 - Current
Clerk
Mini Pet Mart
05.2018 - 08.2019
GED -
Roseburg High School
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