Makayla Rathjen
Middleburg
Summary
I am a fun-loving young lady who is kind, respectful, responsible, and accountable who enjoys working in a team environment. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Relationship Specialist I
VyStar Credit Union
06.2024 - Current
- Generated new business opportunities by actively referring clients to relevant products and services.
- Mentored junior team members on best practices for relationship management, contributing to overall team success.
- Consistently monitored industry developments to stay informed on emerging trends, maintaining a competitive edge in the marketplace.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Cashier
Amazing Grace Family Farms
10.2019 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and point-of-sale transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Worked long shifts outdoors.
Student Intern
VyStar Credit Union
06.2022 - 06.2024
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
Front of House Employee
Chic-Fil-A
01.2021 - 12.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
High School Diploma -
Middleburg High School
Middleburg, FL05-2024
Skills
- Patience and tolerance
- Active learning
- Self-awareness
- Open-mindedness
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective communication
- Time management abilities
- Personable
Timeline
Relationship Specialist I
VyStar Credit Union
06.2024 - Current
Student Intern
VyStar Credit Union
06.2022 - 06.2024
Front of House Employee
Chic-Fil-A
01.2021 - 12.2022
Cashier
Amazing Grace Family Farms
10.2019 - Current
High School Diploma -
Middleburg High School
Similar Profiles
Jeaneeka ChevalierJeaneeka Chevalier
Relationship Specialist at 121 Financial Credit Union/ Vystar Credit UnionRelationship Specialist at 121 Financial Credit Union/ Vystar Credit Union
Amanda DouglasAmanda Douglas
Senior Mortgage Loan Processor at VyStar Credit UnionSenior Mortgage Loan Processor at VyStar Credit Union
Krystal GundersenKrystal Gundersen
Consumer Loan Modification Specialist/Collector 1 at VyStar Credit UnionConsumer Loan Modification Specialist/Collector 1 at VyStar Credit Union