Makayla Reed
Anchorage,AK
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nanny
Self Employed
Kansas City, Missouri
08.2021 - 12.2021
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Worked with a 2 year old and a 4 year old.
Restaurant Server
Main Event Entertainment
Kansas City, Missouri
02.2021 - 11.2021
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Front Desk Attendant
Main Event Entertainment
Kansas City, Missouri
12.2019 - 02.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Kid Zone Attendant
Platte County Community Center South YMCA
Kansas City, Missouri
04.2019 - 09.2020
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Cared for children ages 2 months to 8 years in nurturing and age-appropriate way.
Education
Associate of Applied Science - Nursing
Charter College
Anchorage, AK09.2023
High School Diploma -
Park Hill South High School
Riverside, MO05.2021
Skills
- Emotionally Supportive
- Childcare Techniques
- Superior Communication Skills
- Customer Transactions
- Customer Relations
- High-Volume Dining
- Transactions and Cash Handling
- Answering Customer Questions
Certification
- Basic life support (BLS) certification.
- CPR certified.
Timeline
Nanny
Self Employed
08.2021 - 12.2021
Restaurant Server
Main Event Entertainment
02.2021 - 11.2021
Front Desk Attendant
Main Event Entertainment
12.2019 - 02.2021
Kid Zone Attendant
Platte County Community Center South YMCA
04.2019 - 09.2020
Associate of Applied Science - Nursing
Charter College
High School Diploma -
Park Hill South High School