Makayla Reid
Brooklyn,NY
Summary
Dedicated aspiring Phlebotomist with hands-on healthcare experience in blood collection, specimen identification, and infection control. Demonstrates strong communication skills and meticulous documentation while adhering to healthcare regulations. Committed to delivering respectful patient care in a safe, organized environment, ensuring accuracy and confidentiality.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Health Paraprofessional
White Glove Agency
Brooklyn, New York
02.2026 - Current
- Monitored patient health, reporting changes to healthcare professionals to ensure timely intervention.
- Educated clients and families on health management and wellness strategies, promoting informed health decisions.
- Assisted clients with daily living activities and personal care tasks to enhance quality of life.
- Kept up-to-date on any new policies or procedures related to health paraprofessional responsibilities.
Receptionist
Health Plus Management Services
Brooklyn, NY
05.2024 - 01.2026
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for guests and organized booking system to ensure smooth guest experience.
- Maintained confidentiality of sensitive information while managing guest records.
- Provided administrative support to team members by managing documents, coordinating schedules, and facilitating communication.
- Updated daily log book with information about visitors entering the premises.
Caregiver
Horizon Healthcare Staffing
Long Island City, New York
02.2023 - 03.2024
- Monitored patient health, promptly reporting changes to nursing staff to ensure timely care adjustments.
- Supported patients in daily living activities and personal care, enhancing comfort and well-being.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed strict infection control , sanitation , and safety procedures when providing patient care.
- Maintained accurate patient documentation and care records with strong attention detail .
Receptionist
Grand Twin Lake
Palatine, Illinois
07.2020 - 04.2022
- Welcomed residents, families, and visitors with professionalism and warmth.
- Answered and directed phone calls and messages to ensure effective communication.
- Assisted staff, residents, and families with inquiries and requests, enhancing service experience.
- Scheduled appointments while maintaining precise records.
- Handled paperwork, filing, and basic administrative duties to maintain organized documentation and streamline workflow.
Education
High School Diploma -
Palatine High School
Palatine, IL05-2022
Skills
- Patient monitoring
- Health education
- Care documentation
- Infection control
- Record keeping
- Teamwork
- Patient advocacy
- Patient assessment
Certification
- Phlebotomist Certified
- EKG Certified
- CPR Certified
Timeline
Health Paraprofessional
White Glove Agency
02.2026 - Current
Receptionist
Health Plus Management Services
05.2024 - 01.2026
Caregiver
Horizon Healthcare Staffing
02.2023 - 03.2024
Receptionist
Grand Twin Lake
07.2020 - 04.2022
High School Diploma -
Palatine High School