Makayla Richards
Fort Campbell ,KY
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Independent Scentsy Consultant
Scentsy
05.2021 - 07.2023
- Basically i ran my own business by selling Scentsy products like wickless candle, scented wax bars, and other fragrance item. I'd host parties, manage orders, and build a customer base, all while promoting the Scentsy brand. Plus i got to set my own hours and personal goals.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Sales Representative
Vector Marketing And Cutco Products
11.2020 - 01.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Used customer insights to develop innovative sales strategies to increase sales.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Shift Leader
Hardee's Restaurant
01.2019 - 10.2019
- I oversaw the restaurant operations during my shift, making sure everything ran smoothly.
- I led the team ensuring customer satisfaction, kept an eye on inventory, and stepped in where ever i may have been needed.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Crew Trainer
McDonald's Restaurant
06.2017 - 08.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Education
High School Diploma -
Dorman High School
Roebuck, SC05.2019
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- Strategic Planning
- Goal Setting
- Staff Management
- Performance Tracking
- Customer Service
- Budgeting
- Cash handling
Timeline
Independent Scentsy Consultant
Scentsy
05.2021 - 07.2023
Sales Representative
Vector Marketing And Cutco Products
11.2020 - 01.2021
Shift Leader
Hardee's Restaurant
01.2019 - 10.2019
Crew Trainer
McDonald's Restaurant
06.2017 - 08.2018
High School Diploma -
Dorman High School