Makayla Richardson
Council Bluffs,IA
Summary
As a former Director of Nursing, I've successfully managed over 50 employees who maintained Iowa regulations and provided compassionate and outstanding care to residents of Fox Run. During the pandemic, I set into place practices that helped keep the residents and employees safe and the operations moving.
As a MSA Nurse Reviewer, I am efficient in MS Word, Excel and Outlook. I utilize my skills of attention to detail, communication, and writing on a daily basis. I communicate with my supervisor and coworkers efficiently and always meet my deadlines.
Overview
7
7
years of professional experience
Work History
MSA Nurse Reviewer
Applied Underwriters
Omaha, NE
10.2022 - Current
- Reviewed workers compensation claims including all medical records, claim history, and billing history to produce a cost projection for the claim.
- AUW Corporate medical trainer. I teach adjusters pertinent medical topics to help them understand medical information for their claims.
Director of Nursing
The Heritage At Fox Run
Council Bluffs
04.2019 - 10.2022
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Registered Nurse, Medical-Surgical Unit
CHI Health
Council Bluffs
04.2017 - 04.2019
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Education
BSN - Nursing
Western Governors University
Salt Lake City, UT10.2017
Associate Degree In Nursing - Nursing
Iowa Western Community College
Council Bluffs, IA05.2015
Skills
- Nursing Documentation
- Medical record review
- Patient Safety
- Patient confidentiality
- Continuing education
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Compassionate and Caring
Timeline
MSA Nurse Reviewer
Applied Underwriters
10.2022 - Current
Director of Nursing
The Heritage At Fox Run
04.2019 - 10.2022
Registered Nurse, Medical-Surgical Unit
CHI Health
04.2017 - 04.2019
BSN - Nursing
Western Governors University
Associate Degree In Nursing - Nursing
Iowa Western Community College