MaKayla Rizor
RVT
Toledo,OH
Summary
Motivated employee skilled in caring for a variety of animal species. Recognized for expertly monitoring health conditions, maintaining cleanliness and documenting daily activities. Offering strong team collaboration skills to effectively execute animal care routines and activities.
Hardworking supervisor with proven relationship-building and time management skills in fast-paced work environments. Successful at handling difficult situations with accuracy and impeccable service skills. Strives to meet customer/client needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
College Intern
Back To the Wild
Castalia, OH
05.2023 - Current
- Cared for animals and provided enrichment activities to promote well-being.
- Performed daily feeding and watering for avian and small mammal enclosures for rescued animals.
- Cleaned animal enclosures and distributed bedding materials to maintain sanitary conditions.
- Delivered guided tours, presenting wildlife information and fun facts.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Suite Captain (Supervisor)
AVI Foodsystems
Toledo, OH
07.2022 - Current
- Ensure high quality products and service
- Work with management team regarding menu concepts and special events
- Receive catering orders and coordinate service
- Deliver food and other products to our Luxury Suites, in an efficient and timely manner.
- Stock and rotate product in suite pantry; ensure that inventory levels of supplies are maintained
- Keep work area and equipment neat and clean
- Collect and clean up dishes from suites during and at the end of each event
- Attend to guests’ needs in accordance with AVI’s mission and vision
- Maintain a strong knowledge of the menu along with ingredients of dishes
- Communicate with manager and other team members to ensure high quality products and service
Server
The Heights Real Estate
Toledo, OH
07.2021 - 08.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Registered Veterinary Technician
VCA Sylvania Vet
Sylvania, OH
03.2020 - 10.2021
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Delivered excellent service to pet owners to drive repeat business.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Operated anesthesia, oxygen and monitoring equipment.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Hostess/Server
FoodsystemsFrickers
Maumee, OH
01.2019 - 01.2020
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Reviewed daily specials, menu changes and service specifications.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education
Bachelor of Science - Biology
Bowling Green State University
Bowling Green, OH08.2023
Associate of Applied Science - Vet Tech
IBC-Vet Tech Institute
Fort Wayne, IN12.2018
Skills
- High-Volume Management
- Team Player
- High Energy and Stamina
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Workflow Coordination
- Order Accuracy and Delivery
- Service-Oriented
- Clear Communication
- Animal Vaccinations
- Laboratory Testing
- Verbal and Written Communication
Affiliations
- SCNAVTA President
- Volunteer at Humane Societies of Whitley and Williams County
Certification
- Food Handler Certification
- Registered Veterinary Technician
Timeline
College Intern
Back To the Wild
05.2023 - Current
Suite Captain (Supervisor)
AVI Foodsystems
07.2022 - Current
Server
The Heights Real Estate
07.2021 - 08.2022
Registered Veterinary Technician
VCA Sylvania Vet
03.2020 - 10.2021
Hostess/Server
FoodsystemsFrickers
01.2019 - 01.2020
Bachelor of Science - Biology
Bowling Green State University
Associate of Applied Science - Vet Tech
IBC-Vet Tech Institute
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