Makayla Robison
Kokomo
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
DSP
Rescare Home Healthcare
09.2025 - Current
- Assisted in implementing safety protocols to ensure compliance with industry standards.
- Supported team members by learning and utilizing essential tools and systems effectively.
- Collaborated with colleagues to streamline daily operations and improve workflow efficiency.
- Engaged in training sessions to enhance understanding of core tasks and responsibilities.
- Contributed to maintaining a clean and organized workspace, promoting safety and productivity.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Service Center Manager
Valvoline Instant Oil
04.2024 - 09.2025
- Managed daily operations of service center to ensure efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and customer service protocols.
- Maintained accurate inventory records using management software to track supplies.
- Resolved customer inquiries and complaints promptly to enhance service experience.
- Implemented process improvements to streamline service delivery and reduce wait times.
- Conducted regular team meetings to discuss performance metrics and operational goals.
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
Pharmacy Technician
Meijer
07.2022 - 04.2024
- Processed prescriptions accurately while adhering to safety and regulatory guidelines.
- Assisted pharmacists in preparing medications, ensuring compliance with established protocols.
- Maintained inventory levels, restocking shelves and managing expiration dates for medications.
- Provided patient support by answering inquiries and offering medication usage guidance.
- Assisted pharmacists in medication preparation and dispensing procedures.
- Processed prescription orders accurately and efficiently to meet patient needs.
Daycare Assistant Teacher
A Kids Place Childcare
11.2021 - 02.2022
- Supported classroom activities by assisting lead teacher with lesson planning and student engagement.
- Facilitated daily routines, ensuring a safe and nurturing environment for children.
- Observed and documented children's progress, contributing to individualized educational plans.
- Collaborated with parents to discuss child development and address concerns effectively.
Phlebotomist
St Vincent De Paul Centre
01.2018 - 05.2019
- Collected blood samples using various techniques while adhering to safety protocols.
- Verified patient information and medical histories to ensure accurate sample collection.
- Maintained laboratory equipment and ensured cleanliness of work areas.
- Educated patients on procedures to alleviate concerns and improve cooperation during draws.
Phlebotomist
Deconess Hospital
02.2016 - 05.2018
- Assisted in training new staff on phlebotomy techniques and best practices.
- Streamlined sample labeling process to enhance tracking efficiency in the lab.
- Collaborated with healthcare teams to coordinate patient care and manage workflow effectively.
- Implemented quality control measures to uphold standards of accuracy in testing procedures.
Education
High School Diploma -
South Spencer
Rockport, INSkills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Safety trained
- Leadership trained
- Staff training and development
- Operational excellence
- Workflow optimization
- Confidentiality and HIPAA
- Team collaboration
- Patience and empathy
- Child development
- Outdoor play supervision
- Activities planning
- Order of draw
- Venipuncture
- Patient care
- Specimen handling
Accomplishments
- Achieved Woman of leadership award through effectively helping with standing out.
- Improved blood collection process by preparing supplies to match patient load.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained 13 new pharmacy technicians on pharmacy policies, procedures and best practices.
Timeline
DSP
Rescare Home Healthcare
09.2025 - Current
Service Center Manager
Valvoline Instant Oil
04.2024 - 09.2025
Pharmacy Technician
Meijer
07.2022 - 04.2024
Daycare Assistant Teacher
A Kids Place Childcare
11.2021 - 02.2022
Phlebotomist
St Vincent De Paul Centre
01.2018 - 05.2019
Phlebotomist
Deconess Hospital
02.2016 - 05.2018
High School Diploma -
South Spencer