Makayla Rogers
Andover,KS
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Xpress Wellness Urgent Care
Andover , KS
09.2024 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Documented patient information such as age, weight, and allergies into the electronic medical record system.
- Conducted X-Rays as prescribed by the provider.
Medical Assistant
Flint Hills Orthopaedic
Andover , KS
11.2023 - 06.2024
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Provided assistance to medical staff in performing minor surgical procedures.
- Cleaned and maintained medical equipment following procedures and standards.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered injections, medications and treatments as directed by the physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Processed orders for medical supplies and lab equipment.
- Assisted back office patient processes to reduce office wait times.
Lead Medical Assistant
Advanced Orthopedic Associates
Wichita , KS
07.2022 - 08.2023
- Answered calls and scheduled patient appointments efficiently.
- Coordinated comprehensive care for workers' compensation and auto insurance cases.
- Correctly coded and scheduled surgeries and procedures.
- Managed the processing of insurance authorizations.
- Supervised, trained and coached team of medical assistants.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Assisted patients with registration, new patient paperwork and check-out process.
- Supported administrative staff by processing payments.
- Documented notes during patient visits.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Handled general office duties to support administrative staff during peak hours.
- Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
- Changed dressings on wounds to prevent infection and check for healing.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
Clinic Manager
Lice Clinics of America
Wichita , KS
03.2019 - 08.2022
- Developed and implemented policies and procedures for clinic operations.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
- Monitored clinic activities, such as billing, coding, and medical records maintenance.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Analyzed data from various sources to identify areas for improvement in patient satisfaction.
- Recruited, hired and trained new medical and facility staff.
- Reviewed reports on operational performance metrics to measure efficiency levels.
Education
Some College (No Degree) - Emergency Medical Technician
Hutchinson Community College
Hutchinson, KSSkills
- Training & Development
- Team management
- Problem resolution
- Written communication
- Medical billing knowledge
- Medical billing codes
- Medical billing technology
Timeline
Medical Assistant
Xpress Wellness Urgent Care
09.2024 - Current
Medical Assistant
Flint Hills Orthopaedic
11.2023 - 06.2024
Lead Medical Assistant
Advanced Orthopedic Associates
07.2022 - 08.2023
Clinic Manager
Lice Clinics of America
03.2019 - 08.2022
Some College (No Degree) - Emergency Medical Technician
Hutchinson Community College
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