Makayla Russell
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Social Worker
Ohio's Hospice
04.2022 - Current
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Explained medical care options to help families make informed healthcare decisions.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
Clerical Support III
Dayton Children's Hospital
08.2020 - Current
- Responded to inquiries from callers seeking information
- Received and routed business correspondence to correct departments and staff members
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Kept reception area clean and neat to give visitors positive first impression
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to company employees by copying, faxing, and filing documents
- Managed over 50 patient and family calls per day.
Mental Health Technician
Dayton Children's Hospital
05.2019 - 08.2020
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security
- Applied de-escalation and limit-setting techniques to promote patient cooperation
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Child Protection Caseworker
Greene County Children Services
01.2018 - 09.2018
- Responded to claims of abuse, neglect, or safety concerns
- Visited homes, inspected surroundings, and interviewed family members
- Developed plans to strengthen family units
- Maintained case records and legal documentation
- Attended court proceedings, submitted documents, and offered testimony
- Documented data and completed accurate updates to case records.
Case Manager
Alvis
08.2015 - 09.2017
- Documented weekly progress notes and summaries
- Managed over 20 cases
- Collected information about clients through interviews, observations, and tests
- Determined appropriate supervision levels by conducting risk and needs assessments
- Collaborated with institutional staff, mental health clinicians, and United States Probation officers and treatment providers
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes
- Identified criminal thinking errors in clients and assisted in changing their thinking to pro-social norms.
Education
Master of Social Work Mental Health and Trauma -
University of Denver
Denver, CO03.2021
Bachelor of Criminal Justice Digital Forensics -
DeVry University
Downers Grove, IL12.2017
Associate of Science Corrections -
Rhodes State Community College
Lima, OH07.2015
Skills
- Assessing needs
- Networking with staff
- Interdisciplinary Coordination
- Critical Thinking
- Adaptability
- Planning and Coordination
- Clinical Documentation
Certification
American Heart Association, First Aid & CPR Certified
Additional Information
Internship Experience at Big Brothers Big Sisters and Help Me Grow Brighter Futures
Timeline
Medical Social Worker
Ohio's Hospice
04.2022 - Current
Clerical Support III
Dayton Children's Hospital
08.2020 - Current
Mental Health Technician
Dayton Children's Hospital
05.2019 - 08.2020
Child Protection Caseworker
Greene County Children Services
01.2018 - 09.2018
Case Manager
Alvis
08.2015 - 09.2017
Master of Social Work Mental Health and Trauma -
University of Denver
Bachelor of Criminal Justice Digital Forensics -
DeVry University
Associate of Science Corrections -
Rhodes State Community College