Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Ruvalcaba

Houston,TX

Summary

LMRT with two years of experience in customer service

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Abercrombie & Fitch kids
Houston, TX
04.2023 - Current
  • Use conflict management and resolution techniques when customers issues arise to reach win-win agreements
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Managed customer returns, exchanges and refunds in accordance with store policy.
  • Process cash, credit, debit, and check payments using a POS system.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Limited X-Ray Tech

North Houston Imaging
Houston, TX
07.2025 - 10.2025
  • Escorted patients to exam rooms and interviewed them to gather relevant medical history
  • Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart.
  • Explain procedures to patient to reduce anxiety and obtain patient cooperation
  • Prepared images for review by radiologist or requesting physician, ensuring accuracy and completeness
  • Processed images and reviewed for proper identification and quality control, maintaining high standards for diagnostic use

Education

LMRT Diploma -

The College of Healthcare Professions
10.2025

Medical Assisting Diploma -

The College of Healthcare Professions
01.2024

High School Diploma -

Heights High School
06.2023

Skills

  • Radiation protection techniques
  • Projections of skull, facial bones, chest, vertebral column, upper and lower extremities
  • Equipment control adjustment
  • Direct Patient Care
  • Administer Injections (SQ, IM, ID, Gluteal)
  • X-ray evaluation
  • Medical Front Desk tasks
  • Electronic Health Records
  • Multi-line phone answering
  • Patient history collection
  • Phlebotomy (Vacutainer, Syringe, Butterfly, Capillary sticks)
  • Wound Care and suture removal
  • Vital signs measurement (BP, P, R, T)
  • Minor Office Surgical Procedures
  • Anatomy and Physiology knowledge
  • Surgical asepsis, autoclave, and sterilization techniques
  • Patient preparation for examinations
  • Medical Terminology
  • Exam and treatment room preparation
  • Radiation safety measures and protection devices

Certification

  • National Association for Health Professional, National Registered Certified Medical Assistant (NRCMA), 03/01/24
  • American Heart Association, BLS for Healthcare Providers (CPR and AED) Certification, 2025
  • OSHA & HIPPA Certification, 2023

Timeline

Limited X-Ray Tech

North Houston Imaging
07.2025 - 10.2025

Sales Associate

Abercrombie & Fitch kids
04.2023 - Current

LMRT Diploma -

The College of Healthcare Professions

Medical Assisting Diploma -

The College of Healthcare Professions

High School Diploma -

Heights High School
Makayla Ruvalcaba