Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Samson

Sammamish,WA

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experienced with packing, shipping, and receiving processes. Utilizes effective inventory management and shipment coordination to maintain operational flow. Knowledge of quality control and teamwork to ensure accurate and timely deliveries.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

BestMed
03.2021 - 04.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Packing and Shipping Clerk

Target Distribution Center
07.2022 - 06.2023
  • Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
  • Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
  • Enhanced packing efficiency by implementing an organized system for inventory and supplies management.
  • Reduced shipping errors by conducting thorough quality checks for all outgoing packages.

Shipping Associate

Lowes Distribution Center
06.2021 - 08.2021
  • Assisted staff in shipping processes such as proper handling and storage.
  • Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
  • Packed and labeled boxes with maximum efficiency.
  • Consistently met or exceeded performance metrics while maintaining high-quality standards in all aspects of work.
  • Increased workplace safety by strictly adhering to company protocols and guidelines for handling hazardous materials.

Crew Member

McDonald's
11.2019 - 04.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

South Albany High School
Albany, OR
06-2020

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Timeline

Packing and Shipping Clerk

Target Distribution Center
07.2022 - 06.2023

Shipping Associate

Lowes Distribution Center
06.2021 - 08.2021

Front Desk Receptionist

BestMed
03.2021 - 04.2025

Crew Member

McDonald's
11.2019 - 04.2021

South Albany High School

Similar Profiles

CREATE PROFILE